Mercedes-Benz at Long of Chattanooga

My experience at Mercedes at Long of Chatt. Neil is awesome!!! He is always very helpful with anything we need! I'm so impressed with the customer service that he provides. Every time we came in Neil is awesome!!! He is always very helpful with anything we need! I'm so impressed with the customer service that he provides. Every time we came in for routine service, he made sure he came over and talked to us and made sure we were happy with our car More

Car purchase Everyone was so friendly and helpful when I bought my car. I'm very happy with my car and the care I received from Perry. Everyone was so friendly and helpful when I bought my car. I'm very happy with my car and the care I received from Perry. More

2011 GL 450 Long Mercedes has been a very reasonable dealership to deal with. The sales and service department, so far (I've been dealing with them for 7 years), Long Mercedes has been a very reasonable dealership to deal with. The sales and service department, so far (I've been dealing with them for 7 years), has been very honest, flexible, and upfront when performing maintenance or repairs. I wouldn't trade them for any known car dealership in the world; they are obviously not the only one, but I am very thankful for them. More

Roadside Assistance and tire replacement I had a road hazard puncture on my 1 year old GLE 450. Roadside Assistance was there in 20 minutes. Fortunately I bought tire and wheel insurance when I had a road hazard puncture on my 1 year old GLE 450. Roadside Assistance was there in 20 minutes. Fortunately I bought tire and wheel insurance when I purchased the vehicle so Long replaced the tire at no charge. The Service Rep, Josh, did a great job taking care of everything. More

Great salesman Josiah, went out of his way to show every option available on the new GLC300. His knowledge of the vehicle was top notch. We would not hesitate to sen Josiah, went out of his way to show every option available on the new GLC300. His knowledge of the vehicle was top notch. We would not hesitate to send customers to Long. More

Surprised and impressed Jenny went above and beyond for us with the whole purchase. The car we wanted wasn't in inventory but she located it, delivered it to us 100 miles awa Jenny went above and beyond for us with the whole purchase. The car we wanted wasn't in inventory but she located it, delivered it to us 100 miles away, had all the paperwork ready and stayed to show us everything on the car and program our garage door openers. Very impressive and smart young lady. More

Great customer service! Just purchased a used car from Neil Sobel! Very helpful and made the experience enjoyable. Neil came in on his day off to help us. I would highly r Just purchased a used car from Neil Sobel! Very helpful and made the experience enjoyable. Neil came in on his day off to help us. I would highly recommend him! More

Service was Outstanding!! We are thrilled we have found your dealership! Your dedication to customer service is refreshing in a time when most organizations put the financial a We are thrilled we have found your dealership! Your dedication to customer service is refreshing in a time when most organizations put the financial aspect of a business above the customer service aspect....you are unique and we are grateful. We will highly recommend your dealerships to our family and friends. You value integrity and we as customers truly appreciate that. The employees mentioned above went out of their way to assist us and make our visit with you all a positive experience. Thanks also for empowering employees to make decisions to make our visit pleasant and not frustrating as we have experienced in other dealerships. Thanks again More

It was a great experience Jeremy was a great help I'm our process very informative knowledgeable and patient was on top of everything right from the start.. thanks for a great Jeremy was a great help I'm our process very informative knowledgeable and patient was on top of everything right from the start.. thanks for a great truck More

James I had a great experience at this dealership working with James he was verrrry helpful and patient with me... he helped me hands on for 5 hours and he I had a great experience at this dealership working with James he was verrrry helpful and patient with me... he helped me hands on for 5 hours and he made sure I had the perfect car for the best price .. I have recommended hi and this Mercedes benz dealership to a lot of m friends! More