Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Did not complete work properly Brought in for recall. When vehicle picked up warning lights on in dash. Clearly never checked after reprogramming. Service writer brought vehicle aro Brought in for recall. When vehicle picked up warning lights on in dash. Clearly never checked after reprogramming. Service writer brought vehicle around front.. He did not notice either. Not very confident of service department. More

Happy with service My Dodge Grand Caravan had a cracked oil filter housing. The part was ordered and then replaced with a minimum of inconvenience to me. I was offered My Dodge Grand Caravan had a cracked oil filter housing. The part was ordered and then replaced with a minimum of inconvenience to me. I was offered a courtesy ride to and from my home and that was greatly appreciated. Everyone I dealt with was pleasant. Thanks. More

Leaking strut I took my 2015 "Fiat 500 Pop" in with a leaking strut. They confirmed it and ordered the replacement part. When it comes in I will schedule the in I took my 2015 "Fiat 500 Pop" in with a leaking strut. They confirmed it and ordered the replacement part. When it comes in I will schedule the install. It is covered under warrenty. More

Lazy or Just Poor Service When my wife's pick up needed a new windshield wiper motor, we decided to have several other little things looked at as well. The dealership was short When my wife's pick up needed a new windshield wiper motor, we decided to have several other little things looked at as well. The dealership was short-staffed so it took a few days longer to get through the items. Though that was understandable, they continuously try to downplay each maintenance item. Going so far as to say that one windshield wiper was adequate. It was like they didn't want to do the work. When my wife picked up the truck she called me and notified me that while they did fix the windshield wiper motor, they didn't even take the time to put the wipers back on. I asked them to troubleshoot and install a trailer brake in the pickup. After keeping it an extra day to do just that they recommended that I take it to a different shop to have one installed. I simply wasn't impressed and I would not accept or expect this quality of work from a backyard mechanic much less a dealership. More

MITCH!!! Our dslesman was a hoot! It eas the most enjoyable car buying exoerience we've ever had! Mitch was very helpful! We have slready reccomended him and L Our dslesman was a hoot! It eas the most enjoyable car buying exoerience we've ever had! Mitch was very helpful! We have slready reccomended him and Lithia to many friends! More

Oil change The service crew is excellent the wait is minimal. This time I used the courtesy vehicle as I had an appointment and he was fabulous The service crew is excellent the wait is minimal. This time I used the courtesy vehicle as I had an appointment and he was fabulous More

15000 service James got me in quickly, at a good price. I have always received good service with the Lithia service department and today was the same. James got me in quickly, at a good price. I have always received good service with the Lithia service department and today was the same. More

Very pleasant and efficient Dane was very courteous and efficient. Robert in F&I was as well. Our experience was the best, and I’ve probably purchased over. 50 new cars so far. Dane was very courteous and efficient. Robert in F&I was as well. Our experience was the best, and I’ve probably purchased over. 50 new cars so far. More

Easy and Good to deal with I would like to thank Dane for helping me find the exact vehicle I was looking for. Dane was easy and comfortable for me to deal with. No pressure s I would like to thank Dane for helping me find the exact vehicle I was looking for. Dane was easy and comfortable for me to deal with. No pressure sales or other tactics that are unbecoming. They did exactly what they said they would do and held up their end of the deal. More

Felt rushed to sign I felt rushed and if I didn’t sign on the vehicle they wouldn’t keep it for me if someone else was to look at the vehicle.. which delay on signing iss I felt rushed and if I didn’t sign on the vehicle they wouldn’t keep it for me if someone else was to look at the vehicle.. which delay on signing issues I would of liked fixed on the vehicle scratch on the side and the car Hadn’t been details so seats completely stained I was promised it would be cleaned when I went to pick up and sign on car the stain lefter (broke) so car wasn’t clean and they didn’t have paint to touch up the scratch which the car is black and they didn’t have any black paint in that day which the guy helping me said he would get the paint in and contact me to come in and get the paint touched up and clean the front seats which are stained badly... now that i have left the lot the guy has not contacted me and I have tried calling him a few times leaving voicemails and he hasn’t returned any of my calls or text! So left with broken promises More