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Chalmers Ford

Rio Rancho, NM

4.6
610 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 610 reviews

September 29, 2020

Chalmers took care of my family including our 🐕. While doing repairs on a car we bought from a different ford dealership. you want Chalmers yep More

by virginiagutierrez123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Avalos, Greg Chalmers, Anne Marie Martinez, Mike McCracken, James Cordova, Chad McHargue
Dec 23, 2020 -

Chalmers Ford responded

Thank you for your review! We're so glad our team took good care of you!

September 12, 2020

10/10. Absolutely would recommend! I called a couple dealerships in the Albuquerque area about my Ford Focus that was acting up. Chalmer's Ford stood out as having an incredibly helpful service rep, J.C More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramirez , Jackie Sidden
Dec 23, 2020 -

Chalmers Ford responded

Thank you so much for sharing your experience. We're so glad it was 5 stars & our team was dedicated to taking good care of you!

September 05, 2020

Service was a breath of fresh air, especially in this time of masks. Trent got my car in and out quickly and made sure my points covered the service. I appreciate his dedication to good service. More

by Gary Barricklow
Recommend Dealer
Yes
Employees Worked With
Trent
Dec 22, 2020 -

Chalmers Ford responded

We really appreciate you sharing your experience & for letting us know Trent took good care of you!

August 26, 2020

This is our 3rd vehicle that we purchase from Chalmers Ford. The salesperson, service and staff are still as professional and with much integrity as when the dealership first opened. We are very happy t More

by dealerrater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ZACH ROYBAL
Dec 22, 2020 -

Chalmers Ford responded

We really appreciate your review & feedback. Thank you for letting us know Zach provided you with a 5 star experience! & thank you for being such a loyal customer!

August 13, 2020

Consistently Great Job Happy with this Fast Lane location. Always do a great job. Great customer service and professionalism. I will definitely return for my next service More

by jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cordova
Dec 22, 2020 -

Chalmers Ford responded

Thank you for sharing your experience! We happy it was 5 stars!

August 09, 2020

great communication, help. Trent was very welcoming and helpful. Great communication and clear issues discussed. He was a great representative of the service department at D More

by buckml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Dec 22, 2020 -

Chalmers Ford responded

Thank you for your review. We're so glad Trent is helpful & great at communicating! We really appreciate you letting us know you had a 5 star experience!

July 26, 2020

Great customer service!!!!! The TEAM at Don Chalmers Ford are very professional! great to work with. Tom Cullen, Benny Diaz! I would recommend the Team at Don Chalmers Ford! to More

by sjs7113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sidden, Tom Cullen, Benny Diaz
Dec 23, 2020 -

Chalmers Ford responded

Thank you for your review! We're so glad our team is great to work with & we really appreciate your recommendation!

July 15, 2020

Purchase 2 Service Vehicles Tom and his team are true professionals. They took care of us in every way. Met or exceeded our expectation. I would recommend them to everyone More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cullen
Dec 23, 2020 -

Chalmers Ford responded

We really appreciate you letting us know our team were professional & took good care of you! Thank you for your review & your recommendation!

June 22, 2020

DON CHALMERS Horrible. worst dealership I've ever visited. Liars. Bad service. Bad cheap lemons. Was sold a used 2017 Ford with no warranty and it broke down 4 mon More

by ron50510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad McHargue, Ralph Ross
Jun 22, 2020 -

Chalmers Ford responded

We apologize for your experience. We understand you're frustrated but we were unable to find you in our database. Please reach out to Andy, General Manager, directly at (505) 890-2201 to discuss what happened.

June 18, 2020

Trent is a very helpful, reliable and knowledgeable service writer. I never hesitate having him work on my car. I highly recommend him to anyone. More

by Lee
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Dec 22, 2020 -

Chalmers Ford responded

Your recommendation means a lot. Thank you for sharing your experience & letting us know Trent was reliable & helpful!

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