
#1 Cochran Ford Monroeville
Monroeville, PA
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New Car Purchase Everyone at the dealership was extremely helpful in the purchase of our new car, including finding the X-Plan Vehicle Pricing certificate to make our Everyone at the dealership was extremely helpful in the purchase of our new car, including finding the X-Plan Vehicle Pricing certificate to make our deal the best deal possible. More
Great and friendly service! Drop off was painless, the repair was done in time allotted and I received a call message for pick up. Plus my request for a car wash was done with n Drop off was painless, the repair was done in time allotted and I received a call message for pick up. Plus my request for a car wash was done with no delay. I was totally satisfied with the service. More
Good Service They did what we asked and there were no additional problems or costs. They have been lacking on keeping the customer waiting area stocked with refre They did what we asked and there were no additional problems or costs. They have been lacking on keeping the customer waiting area stocked with refrehments. You have to pay for water now and all of the good sweet danishs to have with coffee are all gone. More
Good rapport, good experience Staff answered all our questions, no rush treatment from anyone. Test drove 2 cars before deciding, features explained very well. Very personable, kno Staff answered all our questions, no rush treatment from anyone. Test drove 2 cars before deciding, features explained very well. Very personable, knowledgeable, accommodating staff. More
Inspection Early to appointment and my vehicle still went back for service 45 minutes after appointment time. I was not notified of the delay. I had to ask what Early to appointment and my vehicle still went back for service 45 minutes after appointment time. I was not notified of the delay. I had to ask what the status was. Also was not able to pull in for service I had to park in a space and when my vehicle was finished it was not in the garage they place it in a parking space. It was a nice day other cars were getting washed and mines did not get washed. I had to ask a sales guy on the floor if he could wash it. Overall not a good experience. I was ready to trade my car in there because I had a great experience with Eric Jones but now I'm second guessing come back because of the service I received. More
Clutch Replacement Friendly staff and great service. I have bought several cars from Day Ford and I am very pleased. Everyone is very nice, I have absolutely no compl Friendly staff and great service. I have bought several cars from Day Ford and I am very pleased. Everyone is very nice, I have absolutely no complains. More
Good Customer Service I just bought a pre-owned 2014 Ford F-150 truck to pull a travel trailer. The staff at Day Ford went the extra-effort to ensure that I had the inform I just bought a pre-owned 2014 Ford F-150 truck to pull a travel trailer. The staff at Day Ford went the extra-effort to ensure that I had the information I needed to feel confident that the truck would be able tow my trailer. There was no pressure to buy more than I needed or complete the sale. I felt as though I was working with people I could trust. I would definitely buy another vehicle from them. More
awesome! Dave and his team were great! I got what I wanted and more. They worked with me to get my payments to were i needed it to be. Dave went over my new Dave and his team were great! I got what I wanted and more. They worked with me to get my payments to were i needed it to be. Dave went over my new escape to make sure i was comfortable. Go see Dave he is the best!! More
Awesome Ann Richards was awesome. Pleasure to deal with and very knowledgeable. Went above and beyond to get me in a vehicle. I left a happy customer. Ann Richards was awesome. Pleasure to deal with and very knowledgeable. Went above and beyond to get me in a vehicle. I left a happy customer. More
Nice people. Fast service. Seen the truck I wanted online, went in to check it out and test drove it on the coldest day of the year it seemed like anyways Rich Gartland the sale Seen the truck I wanted online, went in to check it out and test drove it on the coldest day of the year it seemed like anyways Rich Gartland the salesman wasn’t even fazed by the cold he even had to jump start the vehicle. I ended up leaving with the same truck like 2.5 hours later. Brandon in financing got me approved super quick and was very friendly, we even had our 6 year old daughter with us, who was quite well behaved btw. It seemed like it took them longer to clean and shine the truck up for me than the actual paperwork took to do. The truck I bought was very clean, although the next day I noticed the lock button on the door was not working. I called up there and they quickly checked it out for me then sent it to day Chevy to be repaired free of charge, which I was quite happy with. The only thing that I don’t like is that the $17,000 truck I bought had some little paint bubbles above the rear wheels on the fender which I seen when I bought it....But it seemed quite minor. Come to find out day chevy wants $2000 to fix it. 😳😱😰😡🤭🙄.......Other than that everybody was very friendly and the process was smooth!! Also free car washes can’t hate that!! Thanks Day Ford Monroeville!! It’s been REAL! More