
#1 Cochran Subaru Butler County
Renfrew, PA
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Friendly, Top-notch Service My wife took our Outback in to get some extra key remotes programmed. She had a pleasant experience even though they were very busy. The people there My wife took our Outback in to get some extra key remotes programmed. She had a pleasant experience even though they were very busy. The people there were friendly and knowledgeable and made her feel comfortable. They also did an upgrade of the software for a recall that we were not aware of. It was obvious to my wife that they were making sure that all her concerns were taken care of in a prompt manner and providing top-notch service. Also in the past when I needed Subaru specific parts I bought them there and have always been treated with courtesy and respect. I have dealt with Matt and Doug who are both friendly and knowledgeable. More
positive They are friendly, efficient and convenient and had me in and out in no time. I would recommend this dealership for service work and will return for a They are friendly, efficient and convenient and had me in and out in no time. I would recommend this dealership for service work and will return for any of my service work I need. More
Outstanding service. Friendly. Highly knowledgeable. After my wife and I were on the lot for about five minutes a salesman, Bruce, approached us and asked if anyone was helping us. We said not yet and h After my wife and I were on the lot for about five minutes a salesman, Bruce, approached us and asked if anyone was helping us. We said not yet and he offered his assistance. From that moment on he gave us his full attention and answered any and all questions we had. He was very friendly, neat in appearance and did not at any time make us feel pressured into buying a vehicle. After viewing several vehicles and test driving we did end up purchasing one of the pre-owned vehicles. Talking to Bruce was like talking to a good friend you've known for years. Even the manager, Nolan, took the time to sit down with us and thank us for stopping in today and chat a bit. I would highly recommend this dealer to everyone! More
Good employee but bad service Made an appointment a couple weeks ago for a state inspection. Went I today June 1 on my day off and was told they can not do inspections yet because Made an appointment a couple weeks ago for a state inspection. Went I today June 1 on my day off and was told they can not do inspections yet because of the new facility not being state certified. It's no big deal but why would they not of told me this when I made the appointment. More