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1st Honda of Simi Valley - Service Center
Simi Valley, CA
72 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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72 Reviews of 1st Honda of Simi Valley - Service Center
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November 18, 2016
Great friendly service Rene was very helpful and friendly. I always have a good experience when I bring my car in. Thank you for great service. Definitely would recommend to Rene was very helpful and friendly. I always have a good experience when I bring my car in. Thank you for great service. Definitely would recommend to anyone More
by Jeffro8181
Employees Worked With
Rene
July 06, 2016
Great service, excellent communication Brad Sullivan - outstanding customer service and communication regarding maintenance schedule, very conscientious noting recall notice, explained repa Brad Sullivan - outstanding customer service and communication regarding maintenance schedule, very conscientious noting recall notice, explained repairs in detail, well done. April (cashier) unknown last name - friendly, courteous, efficient. More
by ack
Employees Worked With
April (cashier) unknow last name, Brad Sullivan
April 23, 2016
Service Department It went smoothly and all service employees were nice. Check in went smoothly and didn't have to wait long. Check in girl gave me an estimated time of It went smoothly and all service employees were nice. Check in went smoothly and didn't have to wait long. Check in girl gave me an estimated time of wait and my car was ready sooner. More
by Hondagrl2016
Employees Worked With
Sorry did not get names of employees. I was assisted by a young female who checked me in and another female at the payment counter.
March 19, 2016
Friendly and Quick! The super friendly and knowledgeable service department team was really helpful and the car service was really quick. I loved the free car wash too! The super friendly and knowledgeable service department team was really helpful and the car service was really quick. I loved the free car wash too! More
by Ebbydawn
Employees Worked With
Brad Sullivan
November 08, 2015
The service department is always the best!! Mike and the team in the service department are the best! I live in Ventura and always come to First Honda for all my servicing. They are fast, honest Mike and the team in the service department are the best! I live in Ventura and always come to First Honda for all my servicing. They are fast, honest, and super nice!! Definitely recommend them to friends and family. A+ as always guys, thank you!! More
by Nicole05
Employees Worked With
Michael Licalzi
November 02, 2015
Bad Service I bought my car in May and came out with squeeking break noise. The Manager Joe did not want to help me because his sales and employees did not take n I bought my car in May and came out with squeeking break noise. The Manager Joe did not want to help me because his sales and employees did not take notes of my calls. They directed me to Kia and now they are not willing to pay for the damages. I will contact the finance company and BBB. They do not honor their warranty. More
by jesscarrillo89
Employees Worked With
Joe Vece
September 11, 2015
service I highly recommend this place as the service is outstanding, respectful, honest , fast and courteous, I will always would do business with them ! Bein I highly recommend this place as the service is outstanding, respectful, honest , fast and courteous, I will always would do business with them ! Being fast and efficient is a great quality they have , never a problem More
by Italianreb
Employees Worked With
Rich, Brad Sullivan
August 18, 2015
Quick and inexpensive Forget about Jiffy Lube, have your automobile serviced here. First Honda was very congenial and responsive to my time frame. Follow up was impeccable, Forget about Jiffy Lube, have your automobile serviced here. First Honda was very congenial and responsive to my time frame. Follow up was impeccable, precise and completed in the time frame they predicted. More
by btsxpress
Employees Worked With
Craig in service department
June 19, 2015
Friendly, courteous service and no pressure Brad and the other employee I interacted with were both friendly and courteous. I really appreciated that Brad took the time to go over the different Brad and the other employee I interacted with were both friendly and courteous. I really appreciated that Brad took the time to go over the different maintenance items I need to address, how urgent each one is and what they will cost. He did not make me feel pressured or exaggerate about how severe any of the problems were. Also, the technician was able to solve a small problem with a stuck compartment and my car was serviced faster than estimated. I would recommend calling rather than using the online system to make a service appointment to make sure the parts and time slot are really available because I did have some trouble in that regard. It was only a minor inconvenience though and overall I am extremely pleased with this dealership. The service I had performed was for an airbag recall so I can't really comment on the quality of the work. More
by HondaDriver222
Employees Worked With
Brad Sullivan
April 04, 2015
service experience The whole team at first Honda treat you like family. And the most important aspect of their business is communication. We've purchased 5 Hondas from t The whole team at first Honda treat you like family. And the most important aspect of their business is communication. We've purchased 5 Hondas from them. That should speak for itself. William Shannon More
by btsxpress
Employees Worked With
Michael in service
