6th Avenue Honda - Service Center

I took my CRV in for service and I have several observations. When my car was delivered the tire pressure light was still illuminated. That tells me the service tech did not do see it on the dash a observations. When my car was delivered the tire pressure light was still illuminated. That tells me the service tech did not do see it on the dash and did not complete that part of the service. The service writer took the car from the island to correct the issue. When a service tech returned the car a couple of minutes later I noticed no protective cover on the floor or the seat. My car smelled of soiled oil filled clothes. I purchased the car at Bob Howard and never paid over $40 for a basic service. I paid over $60 for the same service at Sanders. I received an email from the service manager asking me to rate my experience. I replied to his email with the above issues and his major concern was how he could get me to rate his service higher. He said what do I have to do give me a free service. I don't want a free service I want to have him acknowledge my concern. He never did that. His rating was more important. I have had my cars serviced at the dealer for the past 25 years. Mercedes, Lexus, Toyota, and Honda are the cars I took for service. Since moving to Stillwater I took my cars to Sanders and Janzen Toyota. I will return to Janzen not Sanders. I will make the drive to Bob Howard in Edmond for service. More

The management of this dealership better wake up, if they continue to allow the shady dealings that I have experienced at this service center word of mouth will soon destroy their business. I have a 2009 continue to allow the shady dealings that I have experienced at this service center word of mouth will soon destroy their business. I have a 2009 Honda Civic Si; needless to say all you have to do is google "2009 honda civic paint issues" and you will see that the clear coat on these models was not applied properly. The first time I took my car to this service team to see about getting my car fixed they told me that "the pealing of your clear coat is probably do to bird dropping and acid rain" you could tell that they were lying through their teeth. I let that one go and started to move up the chain by calling Honda America. Finally I received a recall notification that dealt with my specific paint problems, describing exactly what was happening to my car's clear coat. The recall told me to contact any Honda dealership and they would examine the vehicle to determine eligibility. So I call Barry Sanders Honda and was told to bring my car to them on a Thursday they would take pictures and then send me out to Diamond Auto Body to have the thickness of the clear coat tested. I was on cloud 9 finally my car would be fixed! That cloud was quickly burnt up by what occurred when I took my car in on that Thursday. This shady service team once again lied through their teeth, they told me "we can't do anything to help you Honda hasn't sent us the special tool needed to determine eligibility." Such shady BS, after arguing for a bit the service manager actually said this to me "even if your car is eligible I would then have to find a body shop that would do for at or under what I would be reimbursed and that isn't going to happen." I wonder how they stay in business, this one dealership has helped to ruin the Honda brand for this consumer. More

I experienced a very unusual problem with my 2009 Honda Accord. I have never enjoyed an automobile anymore than this car. My wife and daughter and I just returned from a road trip to Orlando, Florida and Accord. I have never enjoyed an automobile anymore than this car. My wife and daughter and I just returned from a road trip to Orlando, Florida and the Honda ran great and got nearly 25 MPG. The comfort of riding in a car for over 10 hours for two days can not be matched. I purchased this car at the first of the year from Barry Sanders Honda in Stillwater OK and our buying experience was the best I have ever experienced in my 45+ years of car-buying. Last weekend my family and I took a road trip to Dallas on the way back our sun roof exploded. My insurance nor warranty covered this issue. Barry Sanders auto under the direction of Shon Sanders is fixing this expensive loss for us. I am so happy with their quick response and more than neighborly kindness. All communication (emails, phone calls) were responded to very quickly and professionally. They got my car into the shop quickly and sent me on my way in a beautiful loaner Accord to drive while my car was being repaired. I will never buy another car from anyone else! They have won my undying gratitude and total appreciation. If you are entertaining the thought of buying a vehicle, new or used, I whole heartily suggest you go to Barry Sanders Honda in Stillwater, OK. P.S. I have been the reference librarian at the Stillwater Public Library for the last four years and know that many local Stillwater residents know who I am. More

Brought my 2007 Honda accord in for service, and had a great experience they got me in and out fast. They even have a driver there if you need to go anywhere while they work on your car. But the one thi great experience they got me in and out fast. They even have a driver there if you need to go anywhere while they work on your car. But the one thing that impressed me the most was that everyone there was at your serve it was more like a restaurant than a car dealership two thumbs up guys keep up the good work. More