A&L BMW
Monroeville, PA
Filter Reviews by Keyword
By Type
108 Reviews of A&L BMW
Absolutely amazing staff. Helpful, thoughtful and knowledgeable. Ross McCamey is so very helpful and just an absolute pleasure to talk to. Brandon Repovz has helped me find th Helpful, thoughtful and knowledgeable. Ross McCamey is so very helpful and just an absolute pleasure to talk to. Brandon Repovz has helped me find the right vehicle every time 3 out of the 12 total I’ve purchased. John Mizik is a star have known him for many many years and absolutely love his personality. Overall A&L is a great place to go for not just BMW but any pre owned car truck or SUV. 5 stars for sure!! More
If I could give zero stars I would. I just bought a slightly used $50k Ram 1500 from these guys and upon getting home my son points out the tail light has a crack in it. I immediately m I just bought a slightly used $50k Ram 1500 from these guys and upon getting home my son points out the tail light has a crack in it. I immediately message my salesman Tommy and received no response. I messaged him again on Monday (today) and he told me "as is" and that the dealership wouldn't replace the light. This is a safety item that won't pass inspection. He claims it passed their phony inspection at their dealership. Well it won't pass inspection in my state. They guys are crooked as xxxx and refuse to make things right. Absolutely stay away from this group and Tommy! More
This is for Murfreesboro Tn. Absolutely poor! Rude,ignored us at the counter. Didn’t return our calls. Three times back for the same repair! Will never buy another rv there. This Absolutely poor! Rude,ignored us at the counter. Didn’t return our calls. Three times back for the same repair! Will never buy another rv there. This is our family’s third! More
A&L is such a pleasure to work with. Matt took the time to shows us how all the electronics work. He was very patient and helpful. He told us to come by or call him with any question we had. It was a re to shows us how all the electronics work. He was very patient and helpful. He told us to come by or call him with any question we had. It was a real pleasure to work with him and the salesmen Walter. Would recommend them both if ur looking for a landrover. Great people to deal with. More
Great service by great people Genius John Mizek goes out of his way on tech issues and srvc mgr Mike D does the same. everytime we go there for service, the results are as expected Genius John Mizek goes out of his way on tech issues and srvc mgr Mike D does the same. everytime we go there for service, the results are as expected. The cleanliness of our finished car is nice and all of this happens regularly whether during busy times or not. Upon request, you can always speak with the actual technician. More
Customer Service Lacking If I could give zero stars I would. Walter belittled my wife on the phone when she simply asked about delivery. He became very defensive and rude. Wen If I could give zero stars I would. Walter belittled my wife on the phone when she simply asked about delivery. He became very defensive and rude. Went from wanting to purchase a car to never wanting to deal with them again. I rarely leave negative reviews however feel it was necessary in this instance. If someone is willing to give you business you should treat them with respect and not belittle them because they got their information wrong about what your company offers. Customer satisfaction training is needed at this company. More
First BMW Bought my first BMW with the help of my father. Chris Y and Jeff H helped with the sale. Bob Z finalized the sale. They were all very friendly, patien Bought my first BMW with the help of my father. Chris Y and Jeff H helped with the sale. Bob Z finalized the sale. They were all very friendly, patient, and cooperative. More
Great Employees I bought a car from A&L BMW and had a great experience with the the employees. My BMW connect app messed up and Logan Bretz helped me the day I bought I bought a car from A&L BMW and had a great experience with the the employees. My BMW connect app messed up and Logan Bretz helped me the day I bought my car showing me how the inside and outside technology works and called him again a few days after it messed up and he fixed it within 30 mins and is an amazing employee! More
Would recommend A&L Motors highly Recently purchased a 2019 BMWX3 and had wonderful service from Jeff and Jeff. I loath buying a new car. It should be a happy time and this time it tru Recently purchased a 2019 BMWX3 and had wonderful service from Jeff and Jeff. I loath buying a new car. It should be a happy time and this time it truly was. I was very happy with the trade in value of my car and how fast Jeff and Jeff worked with the sale of the car. I did not waste days buying a car. Jeff and Jeff both gave me cell numbers if I had any problems or questions. I have no complaints with A&L Motors and cannot thank Jeff and Jeff enough for a great experience !!! More
Bad customer service. Worst after sales customer service. I bought a certified car and drove for 2 weeks to find out that Car jitters at 70 miles/hr. Called the dealer and Worst after sales customer service. I bought a certified car and drove for 2 weeks to find out that Car jitters at 70 miles/hr. Called the dealer and asked to look into it and instead of fixing the issue they strted giving excuses to not fix the wheels. Even though I explained completely that I don’t drive car much and I didn’t drive it at 70 mile per hr for longer period until I went on highway 76 which is why I did not feel it for 2 weeks and reported as soon as I felt it but their operations manager didn’t fix it plus the sales agent who dealt with me that I know it’s not your fault but I can’t help you. Bad experience not recommended. More