A Luxury Autos

Horrible experience,this place is by far the worse dealership in the state.They post cars that don’t exist,confirm and verify that the car is there and when you show up they show you a piece of garbag dealership in the state.They post cars that don’t exist,confirm and verify that the car is there and when you show up they show you a piece of garbage and try to switch you into that car because the original car they posted does not exist and they will have excuse after excuse,one guy said they sold it even though they confirmed it was there.Thwn a sales guy told me it went back to the auction and another guy said it had problems and went to a shop.All lies and can’t even share the same story to keep the lies straight.Wasted my time and there’s not one car I seen there that looked anything like the xxxxxxposted,lot full of lemons.Stay far away,look up their reviews on any site,all bad.Flush your money down the toilet before you go to this dump. More

A luxury Auto they have Extremely bad customer service and I will strongly advise anyone to avoid this dealership at all cost. Recently my brother purchased a Ford Van 2015 that was listed for $12,000 and I will strongly advise anyone to avoid this dealership at all cost. Recently my brother purchased a Ford Van 2015 that was listed for $12,000 at A Luxury Auto. The van had 150,000miles on it and it was evaluated from Kelly Blue Book between $6000 to $8000. The van was accounted for $16,000.00 after the dealer fees, taxes and so on. My brother and his wife signed the contract electronically and the Salesman told them they are unable to print out the contract. They were told to come back the next day. He was turned around several time before he was able to receive the printed contract. When he received the contract, he found that the total price was accounted for $19,214. All the numbers were changed in the computer with his electronic signature and his wife electronic signature listed on it as they were consented to the deal. The fact that the salesman intentionally get their electronic signatures gave them legal rights to justify their actions that left my brother powerless. So to anyone looking for a vehicle don’t leave without getting a written contract and do your research before you get trapped. More

This dealer sold me a car a few months ago and never did the title work and when I call to inquire about it, they refuse to take my call nor call me back; they put me on hold when they do accidentally pick the title work and when I call to inquire about it, they refuse to take my call nor call me back; they put me on hold when they do accidentally pick it up. I filed a police report and am going to have to sue them in small claims court. When I ask the lady in the tag department what the owner's name as she refused to give me his name and stated, "I work for A Luxury Autos, I don't know the owner's name." Corrupt den of thieves, RUN! More

Be smart don't come. You've been warned.Shady people. Be smart don't come. You've been warned. Shady people. Shady place. Everyone is rude to you. Plus these are all crashed and fixed up cars Be smart don't come. You've been warned. Shady people. Shady place. Everyone is rude to you. Plus these are all crashed and fixed up cars More

CHEATING CHEATING CHEATING!!!!!! 1/ cheating by selling lost part cars: They sold me a used car with lost fender and broken head light, it had accident but they said c CHEATING!!!!!! 1/ cheating by selling lost part cars: They sold me a used car with lost fender and broken head light, it had accident but they said clean title. I’m a lady so didn’t know about it. I came to Toyota to check up the car, they told me to bring back to the dealership to ask them fix it within 30 days by law. Then I came back to get everything fixed and they said NO 2/ cheating price: they sold the price out door 11.5k to me by Debi a man. He said It’s the pay off price out door and I just need to wait for the title by mail. Guess what, when I came to get the plate , they asked me to pay $398 for the plate and tax $1,680 which should be included in the out of door price already. 3/ cheating insurance: he said he could buy a car insurance for me $476/6 months. It comes out that $476 is only for 1 month but I paid the first month already, the monthly is $261/month, total $1,300 left and can’t change it. 4/ cheating by trying to get under table money: the sales man try to get my money for himself by saying that he helps me a lot. I gave him $60 and he said why it’s so little. Should a car buyer give money to a sales man then? STAY AWAY FROM THIS CHEATING DEALERSHIP IF YOU DONT WANNA BE IN A TRAP More

SHADY AND UNTRUSTWORTHY!!!! THEY WILL TELL YOU ANYTHING TO GET YOUR MONEY!!!!!! I WOULD GIVE 0 STARS IF I COULD!!!!! We immediately let them know that we didn't intend to do an THEY WILL TELL YOU ANYTHING TO GET YOUR MONEY!!!!!! I WOULD GIVE 0 STARS IF I COULD!!!!! We immediately let them know that we didn't intend to do any financing or down payments. We just wanted to pay cash and be done with it and not owe anything. Including the sales taxes. Which they agreed upon after getting approval from the "owner" on the price.So we paid it in full. Supposedly including the sales tax which we made clear to include. They repeatedly told us not to worry, that everything would be taken care of. The truck was not in the best shape as they had advertised. "like new". A lot of dings and scratches on the bed. I asked them repeatedly if they had the title because they claimed it was off site at their office. Which they assured us that they did have it and not to worry. They took our money and gave us the payment receipt along with the temporary license plate. A month goes by and no title has been sent. We call them and they say call next week. So we do and they say the same thing for 3 weeks. Finally they say that they didn't receive the title from the auction yet and they would work on getting it to us. Eventually they have a woman call me asking me to send proof of insurance. She tells me that she would send the title and that we would have to pay the taxes because we had not yet. I was just relieved to be getting the title after 2 months of getting the run around that I wasn't too upset that they lied to us about the taxes being paid. When I finally go to get the title and tag we find out tells that there's a lien on the vehicle because the amount that we had paid was the DOWNPAYMENT!!!!!!! BOGUS AND RIDICULOUS!!!!!! The title did not have a lien hold on it though. Just a document they had sent stating that we still owed them money.This was the first time we had laid eyes on said document!!!Which I am absolutely certain WE DID NOT SIGN AND DID NOT AGREE UPON!!!!!! In the column next to the amount owed there was another section stating that THERE WAS NO LIEN ON THE VEHICLE. There had been no discussion of additional payments EVER when we paid for it in full. THESE PEOPLE ARE SHADY SHADY SHADY!!! PLEASE DO NOT DO BUSINESS WITH THIS DEALERSHIP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

SCAMMERS!!!! DONOT GO HERE . YOU WILL BE ROBBED & SORRY I must say these people needs to be investigated and I already start the process. THEY LIED TO YOU BECAUSE THEY ASSUME YOU ARE DESPERATE FOR A CAR L I must say these people needs to be investigated and I already start the process. THEY LIED TO YOU BECAUSE THEY ASSUME YOU ARE DESPERATE FOR A CAR LOAN. PART OF THEIR SCAM THEY COLLECT YOUR DEPOSIT AND PAYS NOTHING TO THE SALES TAX. GIVE YOU A TEMP TAG THEN WHEN THE 30 days up they try to stiff you for more money, claiming it’s for registration. If you don’t pay them the Money they try to steal from you they report to the State claiming you owe them, therefore you can’t register your vehicle. THEY ARE A SET OF SCAMMERS. JUST THE WAY THEY LOITERED AT THIER MAIN ENTRANCE IS A SIGN OF HUNGRY ANIMALS WAITING FOR THIER PREY. THEY DONT SPEAK GOOD ENGLISH AND IT SEEMS. !!!! PLEASE PLEASE PLEASE BE WARNED DO NOT GO THERE THIS AINT NO JOKE, YOU WILL BE SORRY LIKE ALL THE REVIEWS HERE YOU READING. YOU WILL BE ROBBED. I FILE A REPORT TO THE STATE ABOUT THIER DOINGS AND I ENCOURAGE ALL WHO FALL VICTIM TO THESE CULPRITS DO THE SAME THE STATE IS FULLY AWARE OF THIER ACTION AND WILL GLADLY ACCEPT YOUR HONEST COMPLAINT. PEOPLE WORK HARD FOR THEIR MONEY THIS MUST STOP. THE STATE NEEDS TO ACT AD A CUSTOMER TO CATCH THESE CULPRITS. More

The worst service I’ve ever had in my life! The person there named Julien is rude and disrespectful. I purchased a vehicle there and received the car filthy. He said he doesn’t get paid enough t The person there named Julien is rude and disrespectful. I purchased a vehicle there and received the car filthy. He said he doesn’t get paid enough to clean it out and said if I don’t like it I can return the car. I was very courteous to him and he was very rude. I spoke to the manager about it who laughed when I told him what julien said and told me to bring the car back another day to get it cleaned. I bought a $25000 car and barely made it off the lot the tank was below Empty. And dog hair was EVERYWHERE! The customer service here sucks terriblely don’t buy here More

Disrespectful and a liar! Never again in my life! I called after my purchase because I realized that they had advertise the wrong year. Mike, was extremely rude. He stated that it was not his problem I called after my purchase because I realized that they had advertise the wrong year. Mike, was extremely rude. He stated that it was not his problem, that he is not responsible for the advertisement out there. At the end he said you can bring the truck back but I don't guarantee that you will get your money back. Disgusting PEOPLE! More

Helpful and Friendly. I would like give Wendy her props. She was very helpful. I live in Palm Coast fl. I was nervous about getting my tag I'm 4 hrs from Miami. Wendy made I would like give Wendy her props. She was very helpful. I live in Palm Coast fl. I was nervous about getting my tag I'm 4 hrs from Miami. Wendy made sure I got my tag for my car in a timely faction. Thanks Wendy for all your hard work and A luxury Autos for a fine job with making sure I get my dream car? More