ALM Hyundai West

The service was good until I left and realized that my service light was not turned off after I specifically asked for it to be done. Mr. Smith was knowledgeable and very kind. Now I have to figure out wh service light was not turned off after I specifically asked for it to be done. Mr. Smith was knowledgeable and very kind. Now I have to figure out when I will be able to take it back because I am very busy and this will be an inconvenience. More

Mrs Williams was great. Very Thorough and went over all of the information needed. Once my service was complete, she assisted me to my car overall great experience. I will d Very Thorough and went over all of the information needed. Once my service was complete, she assisted me to my car overall great experience. I will definitely come back to ALM because of her. More

The service was quick and good customer service The lobby was very clean and free water and coffee lobby was very clean and free water and coffee More

Everyone one is friendly. They make you feel comfortable and welcome. They provided great service. They make you feel comfortable and welcome. They provided great service. More

I had a good experience here I would return for my next service. although they forgot to give me a sticker for my next oil change, that's okay. service. although they forgot to give me a sticker for my next oil change, that's okay. More

I was seriously overcharged for my vehicle. The sticker price $45,000, the drive off cost $61,000. I don't know how I let the tie me up in that type of mark up. I hate myself for falling for th The sticker price $45,000, the drive off cost $61,000. I don't know how I let the tie me up in that type of mark up. I hate myself for falling for this and I hate them for doing this to me. I'm 72 and living on a fixed income. I just don't know how this happen to me. More

Great people who listen and help you into the car you desire not what they want to sell. Only complaint is that the sales process took 6 1/2 hours. Seems like some loss of efficiency desire not what they want to sell. Only complaint is that the sales process took 6 1/2 hours. Seems like some loss of efficiency More

This was the best experience I have had at a dealer. Not that I’ve been to many. But I went in by myself and I was a littler nervous at first because I didn’t have anyone with me but we were able to rea Not that I’ve been to many. But I went in by myself and I was a littler nervous at first because I didn’t have anyone with me but we were able to reach a price point that I was happy with and the two men helping me were so sweet and they stayed open late for me so I really appreciated that. I love ALM and this has completely changed my perspective on dealerships! More

My service advisor Brendon was amazing. Very helpful and knowledgeable and accurate with timing. He let me know when my car was ready. Very helpful and knowledgeable and accurate with timing. He let me know when my car was ready. More

Excellent service. The wait time was a tad bit on the long side especially since we had an appointment. Will definitely take my vehicle back. Area very clean and every The wait time was a tad bit on the long side especially since we had an appointment. Will definitely take my vehicle back. Area very clean and every worker very pleasant. Keep up the good work who knows I may trade my vehicle in for a new one ! More