Back

ALM Kia South - Service Center

Alpharetta, GA

4.0
1,173 Reviews

1,173 Reviews of ALM Kia South - Service Center

Sort by
November 06, 2018

Very friendly staff and fast service I made the appointment on the same day which was new because the previous place could never get me in on the same day. I was met quickly and the serv More

by kimberlymiller.mason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latasha Marshall
November 05, 2018

Great customer service! Customer service is out of this world. Would definitely recommend this dealership for your car service maintenance and repairs, Very convenient, lots More

by BERN3249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Alexander
November 05, 2018

Great service Everyone is professional and polite. They even vacuumed my car. Inwould definitely come back and recommend to others. I loved my experience and will b More

by CARMEN.SNEED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Alexander
November 04, 2018

Second visit at the new ALM ! The length of time spent at ALM was what we expected. I made my appointment online which made it so much easy for me. Thanks for the changes. More

by WDAVISFARMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Alexander
November 03, 2018

Routine oil change Chad is my service provider. He always takes such good care of me and my car. He is the reason I keep coming back. Thanks. More

by CWH7672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Alexander
November 02, 2018

Great service My experience at ALM KIA in Union city, Ga. Was a great one. The facility was clean and they offered snacks and great coffee! The employees as well More

by BERNARD5458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Capri was (Excellent too) I don't know her last name.., Chad Alexander
November 02, 2018

Awesome New place were ok until renovation by them just moving there but I think it will be great and the service will also be greater More

by VALERIE4621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Alexander
November 01, 2018

Spare tire kit and install Was given the impression my visit would be minimal time. Took over 3 hours. Others there had same experience. Needs improvement. Some complaining More

by TERRYDUNCAN2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Alexander
October 31, 2018

Excellent Service My service advisor was Chad. He is an excellent service advisor. He was very knowledgeable about my vehicle, extremely courteous, and provided great c More

by JUANGULA35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
October 30, 2018

2HRto get a oil change WITH A APPOINTMENT I made a appointment a week ahead and call a day before I came in to make sure that my part was in (oil filter) and I had to wait 2hr. And did not get More

by lattimoretimothy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Friday
Nov 08, 2018 -

ALM Kia South responded

Good Afternoon, Thank you for your feedback. We apologize for the negative experience you had with us that led you to write this review. We thank for the time you made to make your appointment but apologize greatly that is was not respected. Please email us at customerservice.almteam@gmail.com, so that we may be able to inquire about your car wash. Please include: Full name and last 6 of VIN number. Thank you! Hope to hear from you soon.

...
115
...