ALM Kia South - Service Center

Mark Grimm is awesome mark made my visit to the dealership absolutely amazing. He gave me an update during the visit and also let me know what the vehicle will need soon. I mark made my visit to the dealership absolutely amazing. He gave me an update during the visit and also let me know what the vehicle will need soon. I was in and out in quickly.... More

Mike was service guy and he’s alway great Mke always make sure that I get the service that I need done to my car and get it done in a timely manner.Im very satisfied with the service. ALM Unio Mke always make sure that I get the service that I need done to my car and get it done in a timely manner.Im very satisfied with the service. ALM Union City More

Great service was given by the service department. I look forward to my next appointment at Kia south. I would recommend taking people out if the waiting room to s was given by the service department. I look forward to my next appointment at Kia south. I would recommend taking people out if the waiting room to speak with them More

Mike Falanga is Awesome He is always so healthful, informative, and makes sure my vehicle is serviced properly each time I come. Awesome customer service and very knowledgeab He is always so healthful, informative, and makes sure my vehicle is serviced properly each time I come. Awesome customer service and very knowledgeable in his role. More

Did everything I asked in good time.. They have great and friendly workers they get everything done in a minute time I would recommend them to anyone.. they're great at what they do They have great and friendly workers they get everything done in a minute time I would recommend them to anyone.. they're great at what they do More

I use to take my car to Kia in Cartersville but I started it it work. Gave them this ratio g because they are always willing g to go that extra mile to make your appointment t pleasa t it work. Gave them this ratio g because they are always willing g to go that extra mile to make your appointment t pleasa t More

I keep experiencing poor customer service I brought my car in for routine service... I also was having an issue with my driver window going up and down. After setting up my maintenance service I brought my car in for routine service... I also was having an issue with my driver window going up and down. After setting up my maintenance service online. When I got there first they tried to double charge. Until I showed proof of what the amount told me online.... Then there was an issue with the guy who was supposed to be fixing my window.... He drops the window all the way down and couldnt get it back up. So I was told they were putting me in a loaner car until the part arrives for the window. I was told I would have my car back by that Wednesday. I get over to go get the loaner car and sat and waited forever for the dude to get the car. He comes back with the car and says oh it took so long bc I had to aired of the tire twice.... I was thinking maybe he was talking bout 2 different tires.... Finish the Paperwork and walk around and I drive off to go get my kids. I got from Union City to Midtown and the low air light comes on.... We put air in the tire amd push on. By the end of the night.... Light comes on AGAIN. PUT more air in the tire..... The next day same thing, that monday morning same thing air in the tire twice a day. So by That Tuesday I have to put more air in the tire. Being frustrated I called the car rental guy back, no answer and left a very detaileessage about the tire. No call back.... Here is Wednesday the day on supposed to get my car back.... I'm being told it wont be ready until Thursday and tell them what's going on with the tire, I was told to speak wit the guy I got the car from... Once again no answer and I leave yet another detailed message no reply.... Thursday same thing air in the tire twice a day and still my car isn't ready for pick up. Friday morning rolls around I get the call to lick up my car... But before I go I gotta put more air in the tire to drive from.Buckhead where I work to Union City... Before I could get off the freeway good, the low air tire light comes on AGAIN. I spent $25 in air for tires that they knew were an issue. Absolutely ridiculous More

Service/ recall Great and time valued experience! My family and I was greatly appreciated from time we first come onto the lot. We actually went back three months lat Great and time valued experience! My family and I was greatly appreciated from time we first come onto the lot. We actually went back three months later and purchased a second vehicle. More

Great service nice waiting area I think that with the size of the establishment it did not loose its customer service aspect Was treated nice and felt welcomed will return I think that with the size of the establishment it did not loose its customer service aspect Was treated nice and felt welcomed will return More

Great , Stacey was friendly and I left feeling satisfied. After my car was service, she told me when to come back and what I needed next time. , Stacey was friendly and I left feeling satisfied. After my car was service, she told me when to come back and what I needed next time. More