ALM Kia South - Service Center

Fantastic service My Kia Niro was ready for it's first oil change and service. The people at ALM Kia South were thorough in answering my questions. I really appreciated My Kia Niro was ready for it's first oil change and service. The people at ALM Kia South were thorough in answering my questions. I really appreciated the professional and courteous staff. Thanks! More

Attentive Service I feel that I was especially well taken care of by service advisor Tara. She kept me updated while my vehicle was in the service department. I feel that I was especially well taken care of by service advisor Tara. She kept me updated while my vehicle was in the service department. More

Excellent Great service and exceptional customer service. Will definitely recommend to any and all Kia vehicle owners out there. Truly the only dealership that Great service and exceptional customer service. Will definitely recommend to any and all Kia vehicle owners out there. Truly the only dealership that i can trust with my vehicle. More

Uneasy I would like to say that the initial visit that my husband and I had to purchase the vehicle were awesome, however after that not so much. We found a I would like to say that the initial visit that my husband and I had to purchase the vehicle were awesome, however after that not so much. We found a broken sun visor mirror that was inside a new car , I was told to bring the cat back on Monday which mind you was about 1 week after purchasing. We arrive and the service team has no idea of what we are speaking about and apologizes and tells my husband it should be 2 to 4 business days. Fast forward the car was purchased on 9/30 and to date has not been repaired. We can not get a straight answer and keep getting the ru around. We have never had such a bad experience. More

Awesome! Rodney Wright was our sales representative and it was an absolute pleasure working with him. He is the epitome of professionalism and the human defini Rodney Wright was our sales representative and it was an absolute pleasure working with him. He is the epitome of professionalism and the human definition of being patient. I would recommend him to any friend or family member. We test drove several cars and he was patient with us. He answered all our questions and resolved any issues we had. I am extremely happy with my purchase and the service provided. I hope ALM thoroughly recognizes his effort and work ethics! More

getting my car service oil change I greeted with a smile I told with my car needed and Mike team got right on it walk me to the waiting area coffee,t.v and snacks where offered the wai I greeted with a smile I told with my car needed and Mike team got right on it walk me to the waiting area coffee,t.v and snacks where offered the wait was not long again I thank them for all they as a team!! More

Great & Efficient Service I was greeted by a nice gentleman who work efficiently to make sure my vehicle was ready to be taken for service. He was friendly and checked in with I was greeted by a nice gentleman who work efficiently to make sure my vehicle was ready to be taken for service. He was friendly and checked in with me with updates regularly! More

Excellent every time! The work is always excellent and the staff is always helpful. They keep me updated on any info about my car and are always willing to answer any quest The work is always excellent and the staff is always helpful. They keep me updated on any info about my car and are always willing to answer any questions I have. Also, Ben is always going above and beyond to make sure everything is good. More

Poor service and customer service I purchased the 2019 Sorento and traded in my old car, last year (2018) in November. They failed to pay my old lien holder off in the timeframe that i I purchased the 2019 Sorento and traded in my old car, last year (2018) in November. They failed to pay my old lien holder off in the timeframe that it was supposed to be done. They finally sent the check to my old lien holder until 5 months later. So me and my husband’s credit ended up getting affected. Because at the time, I was told by my finance advisor, that I didn’t have to worry about making anymore payments on my old car and they will take care of it. So, when it came time for the dealership to fix their mistake, I kept getting the run around and nothing was done. Even now, that issue still hasn’t been resolved, because my credit is still affected. I do not recommend this dealership, because I’ve had the worse experience here and still dealing with that when I go to the service department to get my car serviced. So, if you still want to buy a Kia car, I recommend you seek another Kia dealership. I don’t like speaking ill on businesses but this one is honestly unsatisfactory. More

Awesome I had an appointment for an oil change. Customer service was attentive and prompt to my needs. I was I. And out as promised. Thanks. I had an appointment for an oil change. Customer service was attentive and prompt to my needs. I was I. And out as promised. Thanks. More