ALM Newnan
Newnan, GA
Filter Reviews by Keyword
By Type
Showing 434 reviews
DNario was my salesman. My entire experience was amazing. I was comfortable and I left in exactly what I wanted. Nice Guy and if I ever want to purchase again I’ll go direct My entire experience was amazing. I was comfortable and I left in exactly what I wanted. Nice Guy and if I ever want to purchase again I’ll go directly to him. GO SEE DNario at ALM!! He will make your car buying experience well worth it. More
Keith Halford went above and beyond to locate a vehicle I was interested in. I ended up purchasing a different type of vehicle altogether BUT I appreciated his great communication and dedication to service. was interested in. I ended up purchasing a different type of vehicle altogether BUT I appreciated his great communication and dedication to service. Thanks Keith! More
Although I didn't purchase a vehicle with them, they stayed in touch and answered all of my questions from the initial contact. Follow-up was on point. The only reason for my purchase at a different dea stayed in touch and answered all of my questions from the initial contact. Follow-up was on point. The only reason for my purchase at a different dealership, was due to the distance from where I lived. Thank you Ed Voyles for a positive experience. More
My husband I purchased a car from Dalton on May 30,2022. During our agreement, we were supposed to receive a tire assist kit and 2nd key. We have yet to receive these things. I have spoken to 30,2022. During our agreement, we were supposed to receive a tire assist kit and 2nd key. We have yet to receive these things. I have spoken to the those working there at least 5 times and nobody had an answer or update. I have also spoke to manager Keith and Tia. Keith said he would look into it and give me a call back on Monday. That had been about a month ago. I have not heard from him and he hasn’t called me back when I called to followup. Tia had no answers for me. Of course Dalton has no answers either. Why is this taking so long? Why are you all lying? This is unacceptable. We were in need of a second car and before this experience was going to look into getting it from alm as well but we took our money elsewhere. More
I was shopping for a truck and Darrell showed me a dirty vehicle, inside and out. He tried to steer me away from damage on a rear passenger side body panel ( the body damage is unreported on their webs vehicle, inside and out. He tried to steer me away from damage on a rear passenger side body panel ( the body damage is unreported on their website) . He presented two different pricing methods to confuse me and kept adding multiple add-on service charges that he even got confused on. He also changed a number on a negotiated price and tried to get me to sign it. Buyer Beware, deceptive dealership and very poor salesmanship. More
Very unprofessional. I was in the process of purchasing a car from them, was waiting for them to send me information to put down a deposit and they decided to sell the car to someone else while we were in th car from them, was waiting for them to send me information to put down a deposit and they decided to sell the car to someone else while we were in the middle of this process. What a joke. More
Not willing to work out a deal or help me get vehicle I wanted, wouldn't even offer to pick me up so I could come get a vehicle! Last time I bought a vehicle from someone they offered and came and picked m wanted, wouldn't even offer to pick me up so I could come get a vehicle! Last time I bought a vehicle from someone they offered and came and picked me up to get sale, especially since I wanted to make cash deal and didn't need financing,plus I found same vehicle for $1000 less out the door! More
I very recently purchased an automobile from ALM Newnan. The salesman(Travis) had reached out to me several times via email. We finally met at the dealership. He was very personable and as any salesman was The salesman(Travis) had reached out to me several times via email. We finally met at the dealership. He was very personable and as any salesman was eager to make the sale . The problem I had with the dealership and the salesman was that the car I purchased needed a minor repair but after the agreement was signed off on for the repairs, the salesman got ghost and I could never reach him or anyone by phone for an update. The manager there was the worst representative to have as the head person in charge. He showed no interest in me as a customer who put down a hefty down payment of 10k. The manager,( I never got his name) always had a flat affect and would never return my phone call after leaving several messages.. Even when speaking with him face to face he had a dismissive attitude. Another salesman (Denver )took the time to give me an update. Overall it was a negative experience for me.My advice is to not visit or purchase from this dealership, they show no appreciation to their customers. The only positive interaction was with Denver,(who was not my salesman) alone with John in finance who were the only ones that showed good customer service. I’ll never recommend this dealership to anyone. More
I had a great experience with my salesman Jesus; however the finance manager Jason was not the most pleasant person to deal with. I will never purchase another vehicle from this company. the finance manager Jason was not the most pleasant person to deal with. I will never purchase another vehicle from this company. More