ALM Roswell
Roswell, GA
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SATISFIED CUSTOMER! Very straight up front transaction. SATISFIED CUSTOMER! Very straight up front transaction. Fair pricing with excellent inventory. Great high visability location. Sales people very know SATISFIED CUSTOMER! Very straight up front transaction. Fair pricing with excellent inventory. Great high visability location. Sales people very knowledgable and accomadating. I made a phone call from another dealership, visited the ALM Dealership to see the auto which was exactly as described by Steve Cole, traded cars and was out and done in slightly over one hour. I appreciated the very direct approach with no games or hassels. The customer follow-up has been more than expected. More
Very pleased with my customer service experience. Tony was great...He worked on a few follow up issues as promised very quickly. I plan to make another purchase soon.. was great...He worked on a few follow up issues as promised very quickly. I plan to make another purchase soon.. More
The experience was wonderful considering the time it takes to purchase a car. Our salesman Steve Cole was extremely professional and courteous to both me, my wife, and child. He answered all of our ques takes to purchase a car. Our salesman Steve Cole was extremely professional and courteous to both me, my wife, and child. He answered all of our questions concerning the vehicles we inquired about; helping us target in on the right car for our family. We never got the sense or feeling that we were not his number priority during our time there. Steve brought forth a wealth of knowledge that made us feel at ease considering buying a car is such a large purchase. My wife drove off of the lot in her dream car yesterday when we were not sure that it was possible. In short, we wouldn't think twice about purchasing another vehicle from Steve Cole or ALM. Thank you Steve for outstanding service! More
It took weeks for me to decide on a make/model to purchase. Don stuck with me through the process offering pros and cons of each vehicle type until I was ready to make a decision. I did my homework purchase. Don stuck with me through the process offering pros and cons of each vehicle type until I was ready to make a decision. I did my homework and researched the cars I was considering and the dealership answered all of my questions and concerns. The negotiations were open, easy and quick and I am satisfied with the price. I recommend this dealership and Don Zorn. More
Just bought a used infinity from Steve Cole at ALM Roswell. Steve did a great job helping me find the car I specifically wanted even though it was an unusual interior color I desired. There was abso Roswell. Steve did a great job helping me find the car I specifically wanted even though it was an unusual interior color I desired. There was absolutely never any sales pressure and overall a very easy buying experience. The car had one small blemish that Steve disclosed to me up-front before I had even seen the car. He promised their body shop would repair the this blemish. A week after I bought the car I returned to the dealership and as promised the car was repaired within an hour. I would highly recommend ALM and more specifically Steve Cole. More
The process was easy. They were friendly and efficient. I can't believe how fast it all happened. Steve was honest from the moment he was referred to me. I can't believe how fast it all happened. Steve was honest from the moment he was referred to me. More
I recently purchased a BMW 528I from ALM and have been very pleased with the purchase. It was the exact car I was looking for at a good price. Steve was very good to work with and the entire experience wa very pleased with the purchase. It was the exact car I was looking for at a good price. Steve was very good to work with and the entire experience was very pleasant and easy. Steve gave me his cell phone and he was available both before the purchase and afterwards. ALM promised some after purchase work on the car and they followed up accordingly. No problems whatsoever. I would recommend ALM and highly recommend Steve. More
They were very friendly and my Salesman was very attentive. However, I purchased the car on May 20, 2012, and as of August 7, 2012, I still do not have the title so I cannot get a license tag for t attentive. However, I purchased the car on May 20, 2012, and as of August 7, 2012, I still do not have the title so I cannot get a license tag for the car. The person responsible for getting the title refuses to speak to me, and one of his employees calls me periodically and says it is probably going to be two more weeks. It has been 11 weeks already and still no title with no reasonable expectation of when I will receive it. More
Steve Cole was the consummate professional. He followed up with us as committed after our initial visit, and worked with us until he found the perfect car at the right price. up with us as committed after our initial visit, and worked with us until he found the perfect car at the right price. More