Academy Ford

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Academy Ford:
Great experience. Highly recommend Academy. Purchase 2 vehicles there in last year and the experience was without any hassle. From the sales manager to the service area everyone we encountered was professional and willing to go above and beyond to make sure we had an exceptional experience.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Academy Ford:
I felt as though Tom did an excellent job in preparing my husband and I for the purchase of our 2007 Ford Explorer. We got that welcomed feeling no sooner than we entered his door. I had lots of questions and Tom was very patient in answering each and every one. He made suggestions after asking questions as to what I was looking for in a vehicle. We did not feel pressured in any way. We felt that everything was explained to us very efficiently prior to signing any paperwork. I believe he went above and beyond to make sure we felt good about the purchase. I will definitely go back when I am ready to purchase again. I rate my overall experience a 10 plus plus.

Missy Windsor

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Academy Ford:
I purchased my 2008 F250 at Academy Ford. My wife and I had a very pleasant experience dealing with Tom Woods and his staff. They took time to explain everything about the vehicle and options and didn’t rush us into a decision. Academy Ford has also done all the scheduled maintenance on my vehicle, and my experience with their service department has also been excellent.

J Marsh

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Academy Ford:
Mr. Woods was exceptional in our dealings with Acadamy Ford. The only thing I regret @ this point is not having all the names of the people we dealt with @ Acadamy Ford as each one deserve praises for outstanding customer service. This Dealership is by far the best autodealer we have dealt with to date from new vehicle purchase to service and repair work as well. I would definately continue recommending Acadamy Ford to all people I come in contact with.
Jonathan Middleton
VP Middleton Manor Farms, Inc.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Academy Ford:
Ken Epie and Lee Ray made my car buying experience a pleasure. Ken took the time to show me the vehicle of my choice in detail and Lee made the financing process very. They answered all of my questions and they were very friendly. THANKS GUYS!!!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Academy Ford:
Candy, just wanted to let you know my father and I had a great experience with Academy Ford last week. You located a Ford Taurus on the lot that met his specifications and he was extremely happy and purchased that same day. Thanks to you and Genio my 82 year old father is enjoying his new car. Again THANKS!!!!!!!!!!!.....A. Ellard

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Academy Ford:
My salesman Ricardo was great however the aftermarket woman was not knowledgable about the products and lied just to make a sale. I specifically requested a specific aftermarket product and when I picked up the car a completely different product was installed. What a rip off. BUYER BEWARE. The dealership has not offered to make it right or acknowledge their error. They will treat you wonderful until they make the sale then run away and hide once you sign your contract.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Academy Ford:
Liars who say they have things in stock just to get you to come in and then try to sell you something else. BEWARE!!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Academy Ford:
Great Dealership and GReat People. I have been a customer for years ans I recommend them to all my family & friends. Good solid family store without all the gimmicks and tricks most car salesman use. Will buy from again.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Academy Ford:
Being very interested in an online quote, I showed up the same evening with my wife to look at 2006 Ford Ranger and was very disappointed with the service I received. After waiting around 30 minutes I talked with Raj who at first told me he could not find the vehicle on his computer I was qouted a price on. After I directed him to look on his own dealership website, he then told me that their emailed quote was wrong and was a mistake, it was too low; after finding the vehicle on their website, he tried to tell me that it was no longer on the sales line, when I pushed him to go look, he came back and said that, that vehicle was their parts truck! What is their parts truck doing online as part of their sales inventory!? This made no sense to me and I felt that someone was not being honest.
They made no effort to make amends for this by making another offer which made me even more suspicious of what was going on with this truck. I was totally disappointed with my experience there. I felt I was not given honest service and my evening was a total waste of time with this dealer.

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