Ackerman Toyota

Ackerman Toyota
3636 South Kings Highway
Saint Louis, Missouri 63109
(314) 351-3000

Manufacturer: Toyota


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Twenty-Four Month Rating: 5.0/5
25 Reviews
Ackerman Toyota

Overall Score: 5 Star Rating5.0



About Ackerman Toyota
Certified: Ackerman Toyota
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Ackerman Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


LuisUmber
2/20/2012 11:05:16 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian

My Review of Ackerman Toyota:
I bought my first car from Jerry Ackerman Toyota and now it’s been 5 years, I'm coming back to purchase my second car!!! They have a great selection and decent prices!!! Thanks Jerry!!!

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henry_lvs_sue
12/5/2011 5:32:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: jerry

My Review of Ackerman Toyota:
I have always had a good experience with Ackerman. I have used them to service my Toyota Highlander since 2006. They are always honest with me about the repairs I need and don't need. I am not a "Car" person so I am always scared someone is going to take advantage of that. I had a couple of tire situations where I just assumed I would have to get new 2 ones, but they were able to fix them and save me a ton of money. Which is good because I truly didn't have it at the time. Pretty fast on the service - I have been able to wait for a lot of my services in their lobby and work with their WiFi. Service Team is always very friendly to me.

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Billautoman
12/4/2011 11:00:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: 3

My Review of Ackerman Toyota:
Great friendly helpful people. Always treated with respect no matter who I spoke with. Wide range of new and pre owned vehicles to choose from.

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pdgivens
8/28/2011 3:56:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ray T.(sales); Adam G. (finance)

My Review of Ackerman Toyota:
This was the most pleasant car buying experience I've had yet. Ray greeted us right as we walked in and listened to what we were looking for. When we got back from a test drive he had several cars pulled up that met our search criteria. The evaluation process for our trade was very quick. Ray presented us with an offer on our trade that was more than we had hoped for and offered a price on the new truck that was extremely fair. There was no back and forth meetings with the sales manager, etc. Their first offer was what we were expecting after doing our research. It couldn't have been smoother.

Adam the Business manager was great as well. He didn't try to push any extras or unneeded coverage on us. And he beat our preapproved loan by a significant amount.

The only thing that could have made me even more happy was if I got to leave with my truck that day. They had to do a swap with another dealer and it took till Monday to get it (came in on Saturday). BUT, I got exactly what I wanted and they didn't even hesitate going out and finding the one I wanted.

I would highly recommend Ackerman Toyota to anyone looking for a new Toyota.

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satrattan
6/18/2011 11:08:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: adam and matt

My Review of Ackerman Toyota:
matt and adam were very professional in their approach to me as a customer. they were very friendly and were upfront with any defect in the car. we felt very comfortable throuout the process of purchasing the car. matt explained everything about the options available with prices and answered all my questions to my satisfaction.

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bitbug
6/3/2011 1:20:26 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rebeccah Boulware

My Review of Ackerman Toyota:
I have bought many new cars over the years (4 in just the last 2 years), but have never had such a pleasant experience as I had with Ackerman. This is first time in all my experiences that the salesperson was completely honest and upfront about everything. (I do extensive research before buying a car, so I already know the numbers). This is also the first time I did not have to haggle about the price. The price Rebeccah quoted for the new car was excellent and the price given for my trade-in was very fair. I checked Ford, Chevrolet, Kia, Hyundai, other Toyota dealers, etc, and this was the most car for the money of any other brand or dealer. The business manager Dave was also very good to deal with.

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nr5068
5/14/2011 3:05:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ray Trout

My Review of Ackerman Toyota:
We were trading in a 4-year old Subaru for a new 2010 Toyota Venza that had already been marked down about $2,000. I was braced for getting a low-ball offer for our car, since the discount had already been taken on the floor model. I was pleasantly surprised by a fair offer and minimal (1 time) back-and-forth to the manager. The entire experience was relatively quick and totally painless. I did not feel like I had been manipulated or cheated.

This is the third Toyota I have purchased from Ackerman. I would recommend them to anyone without hesitation.

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fran1946
4/1/2011 8:03:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Darwin Bridges in Sales and Dave Bajier in Finance

My Review of Ackerman Toyota:
Fantastic Experience. Darwin Bridges was a great salesman. He DID NOT high pressure me at all, and work very hard to meet my want and needs. He helped me find the right car, a 2009 Toyota Corolla, for the price I could afford. Dave in Finance was equally very professional. After the paperwork was signed, Dave continued being respectful by showing me how all the gadgets worked in the car, ie, windshield wipers, cd player, lights, etc. I drove away a very happy customer. Fran W.

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jaw
3/21/2011 9:11:22 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Meghan Jesberg and Dave ???

My Review of Ackerman Toyota:
Meghan was friendly and courteous. When I stopped in, I just wanted to sit in a few vehicles and get the feel. I had never owned a Toyota. I informed her that I didn't want to feel pressured and she certainly respected my request. I appreciated the way she presented herself and her desire to be of service. She accepted a cell phone call from me on her day off. She went above and beyond to be of service and in answering my questions, etc. She clearly explained all the features on the Corrola. I did not have this same experience with the purchase of my last car.
Dave in the financial departent was equally professional.

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SaraJT
2/23/2011 7:25:41 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: RAY TROUT

My Review of Ackerman Toyota:
Very enjoyable experience. Excellent knowledge of the vehicle. Complete concern and care regarding my buying experience. Excellent sales person and staff. I would highly recommened Ackerman Toyota to anyone wanting a great experience in car buying.

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