Ackerman Toyota

Ackerman Toyota
3636 South Kings Highway
Saint Louis, Missouri 63109
(888) 705-2409

Manufacturer: Toyota

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Twenty-Four Month Rating: 1.5/5

Overall Score: 1.5 Star Rating1.5



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thisiskevin
3/25/2008 4:23:22 PM

Overall Score: 1 Star Rating   1.2  

Reason for Visit: Sales

I recommend this dealer: No

My Review of Ackerman Toyota:
I went to Toyota Ackerman to do a diagnostic test on my 2001 Corolla, since the engine light came on. 15 minutes later the guy comes back to me and says I need a new catalytic converter and that the part and labor would cost around: $1,450. My jaw dropped, I said no and I walked out dazed. The engine light was off when I pulled it out of Ackerman, though I thought they just cleared the code for the catalytic converter and that it still needed to be replaced. I called around and after finding a price of $289 for part and labor at Comb's Auto I took it in. I told them what had happened and after they did an emissions test they told me that the catalytic converter was completely fine.

The guy at Ackerman told me I may experience some poor performance and engine trouble if I let the catty go. I did experience some poor performance though this was in no way related to the catalytic converter as they implied. The only thing that may be needed is a few new injectors.

Moral: Toyota Ackerman tried to rip me off

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thisiskevin
3/25/2008 4:19:34 PM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Service

I recommend this dealer: No

My Review of Ackerman Toyota:
I went to Toyota Ackerman to do a diagnostic test on my 2001 Corolla, since the engine light came on. 15 minutes later the guy comes back to me and says I need a new catalytic converter and that the part and labor would cost around: $1,450. My jaw dropped, I said no and I walked out dazed. The engine light was off when I pulled it out of Ackerman, though I thought they just cleared the code for the catalytic converter and that it still needed to be replaced. I called around and after finding a price of $289 for part and labor at Comb's Auto I took it in. I told them what had happened and after they did an emissions test they told me that the catalytic converter was completely fine.

The guy at Ackerman told me I may experience some poor performance and engine trouble if I let the catty go. I did experience some poor performance though this was in no way related to the catalytic converter as they implied. The only thing that may be needed is a few new injectors.

Moral: Toyota Ackerman tried to rip me off

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Mike123456789
1/18/2008 8:02:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ackerman Toyota:
I had an excellent experience at Ackerman Toyota. I got a great price when I went throught the internet and didn't have to haggle to get it. All of my emails were answered quickly, even the ones I sent late at night. My salesperson was upfront and very friendly. I can't say enough good things about my experience.

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Mike123456789
1/18/2008 8:02:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ackerman Toyota:
I had an excellent experience at Ackerman Toyota. I got a great price when I went throught the internet and didn't have to haggle to get it. All of my emails were answered quickly, even the ones I sent late at night. My salesperson was upfront and very friendly. I can't say enough good things about my experience.

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toyota111
12/18/2007 2:56:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ackerman Toyota:
my salesman was great the best he went the extra step to get me what i wanted and was so nice. i recommended him to friends and family.

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henbacker
3/27/2007 10:37:21 AM

Overall Score: 2 Star Rating   2.3  

Reason for Visit: Sales

I recommend this dealer: No

My Review of Ackerman Toyota:
Although he pays a lot of local media guys to do ads for him, don't believe the hype. Instead, shop around, you'll get a better deal. I sent them e-mail asking them to beat an existing quote and was told that the quote was impossible to beat (i.e. I must be making it up) - it wasn't impossible to beat, as some other local dealers (note the plural) subsequently beat the quote by over $100. Seems to be the usual St. Louis "city core" attitude, don't expect any reasonable pricing from them ...

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