Acura Carland

I Love Acura Carland and Their Customer Service! I have always had good experiences at Acura Carland. Staff members are polite and professional. Gil is great! I 'know' that I can call him 'whenever' I have always had good experiences at Acura Carland. Staff members are polite and professional. Gil is great! I 'know' that I can call him 'whenever' I have questions about my car. I appreciate his professionalism and sincere attitude when I need assistance. Because of Acura Carland's customer service, my next vehicle will definitely be an Acura! The entire staff is great - including Akanu, and others - not pushy - just professional. Thanks (I've already told my friends), D. Sawyer, Ph.D. More

Acura Carland is the best Service and Sales personnel are top-notch. Professional and responsive. We have been Acura owners since 1989 and just purchased two new vehicles. T Service and Sales personnel are top-notch. Professional and responsive. We have been Acura owners since 1989 and just purchased two new vehicles. The reliability of Acura can't be beat, Gil Michaelson in service and Briut Kaminsky in Sales make the experience totally positive and very easy. More

Vince Roberts . Great Sales Rep! This is my second purchase of a car from Carland. Vince Roberts is an excellent sales rep. who made my MDX purchase experience a pleasure. He was ver This is my second purchase of a car from Carland. Vince Roberts is an excellent sales rep. who made my MDX purchase experience a pleasure. He was very patient and courteous in answering all of my questions and concerns.He has a supportive attitude toward the customer and is not pushy. It was a very positive car buying experience for me. Marcus McWhorter was very helpful as well in the finance department helping to demystify ,simplify and expedite the finance process. More

Super Sale..covered it all swiftly. Greatess Salesman! Quality of service and smooth, swift dealer completion of the sale. Top notch group of sales staff. Friendly and helpful. Recommend highly. When I Quality of service and smooth, swift dealer completion of the sale. Top notch group of sales staff. Friendly and helpful. Recommend highly. When I need another car I will be back. More

Nick was phenomenal! I recently traded in my 2012 Kia Optima for an ILX. I initially contacted Nick Despotopolous regarding a TL or TSX but he strongly recommended the ILX I recently traded in my 2012 Kia Optima for an ILX. I initially contacted Nick Despotopolous regarding a TL or TSX but he strongly recommended the ILX since it fit my desires and budget much better. The buying process went smooth, I spent a total of maybe an hour and a half at the dealership between picking the car and signing paperwork which is typically an all day affair. Nick is extremely knowledgeable of the product he sells, he's very laid back and provides a pressure-free buying experience. He respected my needs and didn't upsell me on something I couldn't afford. I absolutely LOVE my new car and will definitely return in the future. I'm already trying to sell my sister on upgrading her 08 MDX. More

Excellent service Eldin made my car purchase so enjoyable. He was very knowledge of the car and his professional courtesy was outstanding. There was no pressure from El Eldin made my car purchase so enjoyable. He was very knowledge of the car and his professional courtesy was outstanding. There was no pressure from Eldin to purchase the car which made the entire experience great. Negotiation was very easy and efficient. Acura Carland is a great dealership with which to do business! More

Negative experience w/ Finance Dept & Dealer Manager I set up financing ahead of time to purchase a car for my business, and gave this paperwork to the salesman, Eldin. He had disappeared with the paper I set up financing ahead of time to purchase a car for my business, and gave this paperwork to the salesman, Eldin. He had disappeared with the paperwork and had me wait at his desk. When I was summoned to Rich, the finance guy's, office he'd apparently tossed my paperwork and pinged my credit numerous times by contacting several banks, which he didn't have permission to do. The problem is that I had arranged this carefully on purpose, because I have other things going on in the business - and unbeknownst to this clown, he's asking for additional credit on top of other things I had going on. Just a stupid situation that shouldn't have happened. My financing rep confirms that they were never even contacted. I called and a manager called me back and assured me that they don't do business this way and someone would be right back to me in two days. That was, let's see, 3 weeks ago? Final comment: Also think it looks like stacking the deck to keep these comment cards in salesman's pocket rather than placed in your sales package. If you don't look like a happy customer, my suspicion is you don't get a card. I didn't fuss at the salesman, so maybe I slipped through the cracks and when I got one referencing this website. More

Purchase of 2011 Nissan Rogue Eldin, our sales representative, was a pleasure to work with as the negotiation process was fast and efficient. The same can be said for the dealer d Eldin, our sales representative, was a pleasure to work with as the negotiation process was fast and efficient. The same can be said for the dealer documentation and prep process. The condition of the car was pristine as it is one of the best detailing jobs I have ever seen. All this plus Eldin made sure the tank was full before we left. I have generally regretted buying from dealers in the past due to so many negatives in therms of high pressure sales or dishonesty over what was promised vs what was delivered. This experience restored my faith in the process. Darryl More

Nick D. is amazing! Nick D. sold me a preowned car from Acura Carland. He was professional and very knowledgable of the auto inventory. He made me feel secure in my pur Nick D. sold me a preowned car from Acura Carland. He was professional and very knowledgable of the auto inventory. He made me feel secure in my purchase and was not a "car pusher." I am extremely satisfied with my car. It runs beautifully! I couldn't be happier with the service, price and professionalism from Nick and Acura Carland. More

Good, smooth car-buying experience This was an easy car-buying experience. I test-drove the Acura Certified car I was interested in, suggested a couple negotiating items towards the al This was an easy car-buying experience. I test-drove the Acura Certified car I was interested in, suggested a couple negotiating items towards the already great price, and came out with some of the add-on items and a lower price in lieu of the other requested items. No back-and-forth dance which I have no patience for. Nick Despotopoulos was quick and professional and even went above and beyond to make sure I drove away completely satisfied. More