Acura Highland Park

Hunt is probably one of the most knowledgable, professional, and conscientious salesman we have ever worked with.... We also appreciated Hunt asking a lot of questions to determine what type of v professional, and conscientious salesman we have ever worked with.... We also appreciated Hunt asking a lot of questions to determine what type of vehicle we need and how we use the vehicle. More

I contacted Sean Roslon via the internet to purchase a new 2014 Acura MDX w/ Technology Package. He gave me the best price on the market that no other dealership would match. I set up an appointment with new 2014 Acura MDX w/ Technology Package. He gave me the best price on the market that no other dealership would match. I set up an appointment with him, came in and purchased the car in 15'. It was the easiest and most pleasant car experience that I have ever had in my life. I would HIGHLY RECOMMEND PAULA ACURA for a great dealership experience. More

I appreciated the fact that Hunt and Frank were very fair and upfront throughout the whole process. They were very professional and did not try to play any games. and upfront throughout the whole process. They were very professional and did not try to play any games. More

Our entire experience at Pauly Acura was positive. Bob was very pleasant, knowledgable, and helpful. Price negotiation was straightforward and non stressful. The car was well prepped and the paperwork was was very pleasant, knowledgable, and helpful. Price negotiation was straightforward and non stressful. The car was well prepped and the paperwork was organized and easily completed. Overall, the process was very pleasant. More

I bought an Acura TL in 1999 from Pauly. I had it serviced there until I recently bought a 2014 Acura RDX AWD from Pauly. My service experience with Pauly over 15 years was excellent. Roger Blanton serviced there until I recently bought a 2014 Acura RDX AWD from Pauly. My service experience with Pauly over 15 years was excellent. Roger Blanton in the Service Department was great to work with over the years. In buying the 2014 RDX from Pauly, I consulted with Hunt Hamil who was very knowledgeable about the product and very straight forward in his answers to my questions. The price was very fair and the financing was advantageous. The dealership, the personnel at the dealership and the product are all top-notch. More

Hunt was knowledgeable and extremely helpful. This was my first purchase of an Acura and had a number of questions. This young man knows his Acuras! my first purchase of an Acura and had a number of questions. This young man knows his Acuras! More

They replied to my request for a quote for a new vehicle. I set up a meeting - called them before driving 20 miles to go to the dealership and when I got there, I got greeted by someone who was in your face I set up a meeting - called them before driving 20 miles to go to the dealership and when I got there, I got greeted by someone who was in your face and told me that the vehicle I was there for was no longer in stock. They refused to entertain or show me any other vehicles. If this is how they treat serious car shoppers, I can't imagine what it must be like to get service from them.I will never go back again. More

Their service department is great. I took my TSX there for an oil change & clunking noise before driving to California. They caught an issue that another local dealership missed, actually showed me the pr for an oil change & clunking noise before driving to California. They caught an issue that another local dealership missed, actually showed me the problem under my car, maintained awesome communication throughout the process, and completed the work in a reasonable period of time. On a nitpicky note, however, their customer waiting area is a little bland and I had ONE experience with an employee (out of about 4 visits) that was not worthy of 5 stars. Overall, as I said, they're great! I never write reviews, but after a horrible experience with a dealer where I live now I wanted to reward them on a job well done with this little shout out. More

Arrogant sale man. I was there to view their CPO vehicles and was passed off to their CPO sales guy who was sitting at his computer facing away from me. He didn't even acknowledge that I was there vehicles and was passed off to their CPO sales guy who was sitting at his computer facing away from me. He didn't even acknowledge that I was there and thought it was more important to have me wait 10 minutes rather than stop playing around on the internet -- he didn't even bother to give me a quick "I'll be with you in a minute". When he finally did finish whatever it was he was doing, he greeted me rudely as if I was interrupting and bothering him. Word of advice for the sales guy -- don't screw up the first impression -- especially when you're trying to earn my money. When I told him I wanted to see the CPOs, he decided it was better to show me the 2010 cars -- like it was too much trouble to throw on a jacket and take me out doors to show me what I was there to look at. No eye contact, a dismissive, don't bother me style... needless to say, they'll never get my sale. More

It is so difficult to find a dealership that isn't sleasy and untrustable. I love my car and the service is great. I see Matt from time to time at Starbucks... a really nice guy. Very impressed. Also, ev and untrustable. I love my car and the service is great. I see Matt from time to time at Starbucks... a really nice guy. Very impressed. Also, every time you walk in, they are nice and attentive. Something else is that when needed, a loaner is free and your choice! It is too bad that Acura doesn't make a car that I want! I love the reliability and service... but not the cars! I really don't want to leave the dealership. I would recommend Pauly to anyone! More