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Acura by Executive - Service Center

North Haven, CT

4.9
624 Reviews

624 Reviews of Acura by Executive - Service Center

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March 28, 2024

Great customer service. Great customer service. Can always schedule an appointment for me in a relatively short window. Keeps me informed on what's needed for my car. No pre More

by Lutishia
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Mar 28, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2024

Nick is always attentive to the service needs of Ruth-2013 Acura RDX. The professionalism under his direction and advice is top tier let alone the mechanics that work on my car. Everyone in the serv More

by Andreaandbritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Mar 24, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick always meets your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

March 16, 2024

Michael was fantastic. I called not having an appointment and he was super helpful in getting me in right away and was able to get me on my way within an hour and a half. G More

by franco
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Mar 18, 2024 -

Acura by Executive responded

Franco, Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

March 13, 2024

I stopped in around 4 with a wiper problem, and it was no hesitation for him to work with me guys in parts was very helpful More

by RAYGANT
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 13, 2024 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 13, 2024

Great service . I would go back again to get my car serviced very professional. A More

by ASTRA_ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 07, 2024

Good communication Kept me informed and job went quickly Great service experience with Nick . Give him a raise ! More

by ajannunziato
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 07, 2024 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 29, 2024

Courteous, knowledgeable, treats me with exceptional customer service Easy to make appointments, trustworthy Highly recommend them More

by MR
Recommend Dealer
Yes
Employees Worked With
Nick Lavaca
Feb 29, 2024 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nick and our team. Please don't hesitate to let us know if we can be of further assistance.

February 27, 2024

Very good and quick. Explained additional services needed and no pressure in getting them all at this visit. More

by lisaeairheart
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Feb 28, 2024 -

Acura by Executive responded

Lisa, Thank you for your business and this review. We're happy to hear Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 24, 2024

Great service did not have an appointment was still able to be in and out the door for an oil change within an hour and a half. More

by Stevenconill
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Feb 25, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Steven, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2024

We were able to drop off our cars and get a loaner while the cars were getting done. When we received our cars they looked amazing! More

by samsoto0704
Recommend Dealer
Yes
Employees Worked With
John Nguyen
Feb 22, 2024 -

Acura by Executive responded

Sam, Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.