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623 Reviews of Acura by Executive - Service Center
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September 05, 2019
Service and check engine light Service was prompt and every was knowledgeable and courteous. Seamless service appoint. Everything was addressed and fixed. Very impressed and I will Service was prompt and every was knowledgeable and courteous. Seamless service appoint. Everything was addressed and fixed. Very impressed and I will continue to bring my car here. A+ More
by TravDoc
Employees Worked With
Joann
Helpful September 05, 2019
Oil Change Comfortable waiting area with coffee, snacks and plenty of reading material make the wait time pleasurable. Love the fact that they always wash and v Comfortable waiting area with coffee, snacks and plenty of reading material make the wait time pleasurable. Love the fact that they always wash and vacuum my car too! More
by Bird Girl
Employees Worked With
Nick Lavacca
September 01, 2019
Scheduled Service As usual my experience at Executive was what I always expect. Ashly, the service writer, was excellent. The service was completed in the quoted timefr As usual my experience at Executive was what I always expect. Ashly, the service writer, was excellent. The service was completed in the quoted timeframe. The price as stated was fair for the service performed. More
by Acura Guy
Employees Worked With
Ashley was friendly, knowledgeable and informative.
August 29, 2019
excellant very good to excellent service last week. dependable people and reliable. service. waiting area very clean, coffee good. the USA paper provided very good to excellent service last week. dependable people and reliable. service. waiting area very clean, coffee good. the USA paper provided and the TV More
by wrsloman
Employees Worked With
rich
August 27, 2019
Excellent Service. Excellent service with Michael Heath. Mr. Heath is highly knowledgeable and user professional friendly. Very accurate with his information and he went Excellent service with Michael Heath. Mr. Heath is highly knowledgeable and user professional friendly. Very accurate with his information and he went over everything with me. Thank you, Mark Ceneviva. More
by Molly
Employees Worked With
Michael Heath
August 26, 2019
Great Service I recently went to Executive Acura for an oil change and received outstanding service and interacted with a polite staff. The wait time was reasonabl I recently went to Executive Acura for an oil change and received outstanding service and interacted with a polite staff. The wait time was reasonable and I received my auto washed and ready to go. More
by Pat
Employees Worked With
Can’t remember
January 02, 2019
Love this dealership Service department is knowledgeable and their customer service is top notch. Have driven an acura for 20+ years all purchased from the same sales pers Service department is knowledgeable and their customer service is top notch. Have driven an acura for 20+ years all purchased from the same sales person, Joanne. More
by Satisfied Customer
Employees Worked With
Todd, Mike and Joanne
March 21, 2014
Picked up my vehicle yesterday after having it properly fixed at another dealership. I also had a new issue with the vehicle showing airbag warning lights. The dealership found that the ground wire in th fixed at another dealership. I also had a new issue with the vehicle showing airbag warning lights. The dealership found that the ground wire in the airbag / steering wheel was torn from when Acura by Executive installed the heated steering wheel on my 2014 MDX. This was fixed properly by the other local Acura dealer. Thankfully I did not have an accident, because who knows if my airbag would have deployed with this problem! This issue has been documented and I am in contact with Acura about filing a complaint against Acura by Executive for its poor quality service department. More
by 2014MDXAWDTECH
Employees Worked With
John Apuzzo, Kathi Patrizi
March 20, 2014
Acura by executive , as good as it gets . Very fast and accurate diagnosis . The service advisor and techs where extremely helpful , what other service shop could not pin point on my car , they did. Happy accurate diagnosis . The service advisor and techs where extremely helpful , what other service shop could not pin point on my car , they did. Happy customer and will be returning for all service needs. Thank you # Acura by Executive. More
by AdamMura
Employees Worked With
David E.
March 19, 2014
I contacted John Apuzzo, General Manager, about another problem I had with my MDX. He said he would not allow me to come back to the dealership because I provided a negative rating on this web page and th problem I had with my MDX. He said he would not allow me to come back to the dealership because I provided a negative rating on this web page and that he would not want another one if I came back and had more bad service. If John really knew the meaning of good customer service, he would have seen it as an opportunity to make things right with his customer and if he did, I would have provided an excellent review. I did take the MDX to another dealer, which not only addressed the new problems, but also fixed the old problems Acura by Executive refused to correct. I hope this information is helpful for others when they decide to shop for an Acura or service their vehicle. More
by 2014MDXAWDTECH
Employees Worked With
John Apuzzo
