13 Reviews of Acura of Avon - Service Center
I cant say enough good things about the service manager at this Acura dealer. I brought my vehicle in late in the day on the spur of the moment as I noticed the tire had a large gash in the side and the v at this Acura dealer. I brought my vehicle in late in the day on the spur of the moment as I noticed the tire had a large gash in the side and the vehicle was shaking. Unfortunately, there were no loaners available and I had four of my children with me who had to go to sports practices in another town. Without missing a beat, Bob offered to have an Acura employee shuttle my children to their practices, while I waited a half hour for my tire to be changed. So while I thought my auto trouble would cause my children to miss practice, Bob actually organized it so not only did they make practice...but they arrived early! My tire was fixed and I was outta there in a half hour and they charged no more (possibly less) than the discount tire dealer!! Kudos to the employees at Acura of Avon and especially Bob the service manager. More
I am a loyal Acura driver because of their service department. Throughout the past 10 or so years I have always been welcomed by name and treated with kindness. My cars have been serviced with the ski department. Throughout the past 10 or so years I have always been welcomed by name and treated with kindness. My cars have been serviced with the skill and care one would expect from an Acura team without the outrageous prices. I have had some interaction with the sales team (Elizabeth) and they have been helpful - but must give kudos to Betsy and Tim in service. Simply the best! More
I've been to several Acura service depts since my family owns 3 Acuras now and have owned 2 before that. I've had excellent service from many Acura service dept reps. This place deserves acknowledgment as b owns 3 Acuras now and have owned 2 before that. I've had excellent service from many Acura service dept reps. This place deserves acknowledgment as by far having the most terrible service experience I have ever had. The service dept woman I dealt with was extremely rude and patronizing when I needed to replace an electrical part. I have never felt more disgusted than after getting service done there. I cannot believe they hired someone so unqualified and arrogant. In addition, they charged me for a new air filter, but after getting home I checked. The part was never even changed and still dirty and used! I will never go back there again and definitely tell my family and friends the same. More