Acura of Baton Rouge
Baton Rouge, LA
Filter Reviews by Keyword
By Type
Showing 210 reviews
Wonderful experience I spoke with Mr. Thompkins over the phone about getting into a car. He listened to all my needs and concerns. I received a call from him later that da I spoke with Mr. Thompkins over the phone about getting into a car. He listened to all my needs and concerns. I received a call from him later that day on what he found for me and it was exactly what I was looking for. We set up a day for me to test drive the TLX and I fell in love with it. Thanks Mr. Thompkins for your help once again on my second purchase. More
Acura of Baton Rouge Tai Nguyen did a great job helping us to buy our MDX this past Saturday. Once in the business office, Kimberly Guidry was easy to work with and made t Tai Nguyen did a great job helping us to buy our MDX this past Saturday. Once in the business office, Kimberly Guidry was easy to work with and made the purchase a simple process for us. Overall, it was a great experience, and I would certainly recommend Acura of Baton Rouge. Interestingly - when we saw Kimberly in the business office, we realized that she we the sales person we worked with to buy our first Acura in 2006. Our purchase Saturday was our 4th Acura from this dealership! Thanks Tai and Kimberly! The Landrys More
Donnie Kendrick Wonderful service. Donnie Kendrick was so helpful, honest & professional. Recommend Acura of BR to my family & friends. Also recommend Acura to any Wonderful service. Donnie Kendrick was so helpful, honest & professional. Recommend Acura of BR to my family & friends. Also recommend Acura to anyone looking to buy More
The salesman and business manager were extremely informative Tai Nguyen was extremely patient with me in helping me decided the right vehicle for my family. Kimberly Guidry made the purchasing part of my new MD Tai Nguyen was extremely patient with me in helping me decided the right vehicle for my family. Kimberly Guidry made the purchasing part of my new MDX as painless as possible More
Professional, courteous, yet relaxed We finalized our purchase of a new car today with the help and guidance from Mr. Brad Gordon. My wife and I seriously started considering buying an We finalized our purchase of a new car today with the help and guidance from Mr. Brad Gordon. My wife and I seriously started considering buying an Acura about two weeks ago. We visited the dealer this week where Brad greeted us in-between the construction. After hearing about the different packages etc., Brad did as I asked by sending e-mails etc. on the vehicle, we exchanged phone calls etc. In the end we changed to just the technology package on the MDX model after working with Brad and also realizing the color scheme we wanted wasn't available in current inventory. To make it short and sweet, very satisfied with our experience with Brad and a special thank-you to Mr. Hutchens, for his guidance and Mr. Deven Le for his final blessing. More
What a pleasant change! Honestly, this was my most pleasant car buying experience ever. I got exactly the car I wanted for a fair price. I am completely happy and satisfied w Honestly, this was my most pleasant car buying experience ever. I got exactly the car I wanted for a fair price. I am completely happy and satisfied with my purchase! Jerry Amoroso was my salesman. He was upbeat, friendly, straightforward and very helpful. He was easy to deal with, and I never felt pressured or uncomfortable. Kelly Walls did my financing/closing. He was very pleasant as well and explained every option to me. He got me the interest rate and the warranty that I wanted. He was also very quick and efficient with the pile of paperwork that comes with car buying. I was in and out of the dealership in about 3 hours total, and I left with a great car and a smile. I will be back in the future. Thanks to both of you and Infinity of Baton Rouge!! More
Fantastic Buying Experience Brad Gordon was incredibly helpful and patient. He even stayed at the dealership until 9:00 pm so that he could show me how to use my vehicle's tech Brad Gordon was incredibly helpful and patient. He even stayed at the dealership until 9:00 pm so that he could show me how to use my vehicle's tech functions after we completed the financing process. Kim Guidry handled our financing and I could not have been happier with the experience - she was able to match the interest rate offered by my credit union, and actually made the buying process fun. Overall, had a fantastic experience and couldn't be happier with my new Acura ILX! More
Great Service Department I had service performed on my Honda CRV last Wednesday at Acura of Baton Rouge, My service coordinator was Kristin Corroa, who thoroughly exceeded my I had service performed on my Honda CRV last Wednesday at Acura of Baton Rouge, My service coordinator was Kristin Corroa, who thoroughly exceeded my expectations. She is extremely friendly and knowledgeable about her job. She kept me informed during the day on the how the work was progressing, When I arrived to pick up my vehicle late in the afternoon on a typical warm Louisiana day, it was waiting for me under the portico ready to go. My CRV has not looked as good after the interior detailing since I drove it off the lot of another local dealership the day I purchased it. Acura of Baton Rouge will be my preferred provider for oil changes and other routine service from now on, Great Job!!! Linda Hall More
Too Cool Professionals Due to an unexpected accident, I found myself in the car shopping market. I normally don't look forward to shopping for a car because most places har Due to an unexpected accident, I found myself in the car shopping market. I normally don't look forward to shopping for a car because most places harass you and you feel like a hostage unless you buy a car. That was not the case here. I received a call from Brad Gordon about an inquiry that I had made and I happen to be on my way to the dealership at the time. Once I got there, Brad came to greet me and did not waste my time with a lot of small talk. His questions allowed us to quickly define what I was looking for and we were able to hit the target on the first car driven. We then when on to discuss pointedly what I was looking to buy the car for and came to an agreement on price. What I liked most is that Brad picked up on the fact that I was looking for less BS so to speak and cut right to the heart of the discussion. I liked that. Once we worked through this process and the paperwork was approved, Kim G. ( I do not have her card in front of me so I cannot remember if her last name was Guidry or Guilbeaux) who was the finance manager and she walked me through all of the paperwork and answered probably a million what if scenarios. She was funny and made it easy to get through it all. Everyone was very congratulatory as I walked through to go get my car at the end and that was cool. I also have to mention that there was a lot of construction going on and the dealership did a good job diverting your attention away from it all. I did not realize until the end that I had been to the same dealership to buy a previous Infiniti that I owned. It looked different with all of the new construction happening. I would gladly recommend this dealership and the team that helped me. More
Great service I recently purchased an Acura Tl from Acura of Baton Rouge and the Service was Great. Britney Concepcion and Ricky Williams were awesome to deal with. I recently purchased an Acura Tl from Acura of Baton Rouge and the Service was Great. Britney Concepcion and Ricky Williams were awesome to deal with. they are the reason that a purchased my car from that location. I would definitely do business there again in the future More