Acura of Bellevue

Reason for Visit: Sales

I recommend this dealer: No

My Review of Acura of Bellevue:
When purchasing a vehicle, I would recommend avoiding this dealership. Why, might you ask? because you will be lied to and not the full and up front truth will be neglected. I was given a finance rate when I purchased the car that seemed reasonable, and for a first time car buyer, I wasn't expecting the greatest rating in the world. But 3 days later, AFTER the time period in which I had to return the car to the dealership, I was told that my finace rate would be 4 percent higher. I know they may say there was nothing that they could have done, but I have since found out that that was not the case. If you don't mind being lied to, then Acura of Bellevue is the place to purchase your next car...

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Acura of Bellevue:
Not sure about the sales department but Acura of Bellevue has an awesome team of Service guys.

I brought my 1996 integra gsr to them for 9 years before I bought my current honda s2000.

I was always addressed as Mr., the service advisors remebered my name, free coffee, tv, dougnuts, and wifi in the lounge.

Never had an issue with a repair

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Acura of Bellevue:
I felt so insulted when I visited Acura of Bellevue. I was only there shopping for a vehicle fit for my commute, but I was pressured and pushed into buying a luxury car. I saw some nice cars for decent prices, so I asked them to humor me with a financing plan so I can gauge what I could afford. They offered me a 12% apr! I couldn't believe it and walked out. I thought there were some reasons behind such outrageous number, so I went to the bank and asked what they could give me for a 20k car loan, and they gave a figure of 5%--a huge difference. Further, I went and did some research on some of the selling points that the sale rep gave to me. I found most of them to be either exaggerated or even completely fabricated. I will never come back there again!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Acura of Bellevue:
Strongly recommend not stepping foot onto this dealership and never trusting a single word out of Tim Leo's mouth. I bought a used car from this dealership and was given only one key. The salesmen said the original owner traded the car in for a TL, so it wouldn't be a problem getting the keys. Called the salesmen later, and he told me the original owner was on vacation in Ellensburg. When asked about reimbursement for purchasing the keys (pricey since the keys have computer chips in them) he said "like i told you when you bought the car, I'll try my best, and if I can't get them there's nothing I can do." After getting the title transfer from the dealer, the original owner had sold the car to another dealership, and the car was sold between 2 other dealerships before making its way to Acura of Bellevue. Obviously Tim had lied to me about the original owner trading the car in there, and appearently doing "his best" to get the keys is making up more lies about what they've done to try and get the keys.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Acura of Bellevue:
I had some loose weatherstripping on the right rear door. I pointed this out several times but each time the dealership said it would be covered under warranty but they needed the car for two days. I finally brought it in to get this work done (yes, two years later). Today they called and told me that I had caused the damage by scraping a tree (small scratch nearby on the door), and they would not cover the damage. The service rep called me a liar on the phone. I asked to speak with his manager and was told he was in a meeting. I then called American Honda and they told me tough luck, it's entirely up to the dealer.

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