Acura of Boston

I submitted a request online for a quote for an Acura I submitted a request online for a quote for an Acura TSX. I had several people call me from different dealerships. Margaux was very accommodating I submitted a request online for a quote for an Acura TSX. I had several people call me from different dealerships. Margaux was very accommodating and worked with me to get the best offer. Margaux combines knowledge and expertise of her industry with a genuine care and concern for her clients. It is obvious that the team at Acura of Boston enjoy working together. Margaux’s manager Josh, Demetri, and the finance guy were all great to work with, and I look forward to a long and productive relationship with Margaux and Acura of Boston. More

I appreciate a salesman who works fast, has tremendous inventory, is friendly and helpful. Enrique and Acura of Boston do it all. They met Consumer Reports suggested price and that was that, and when I'v inventory, is friendly and helpful. Enrique and Acura of Boston do it all. They met Consumer Reports suggested price and that was that, and when I've needed service, they were also on target. Their financing dept. also was quick and efficient. This is the place to go in Greater Boston for your new Acura - and Enrique should be your man! More

This is the first Acura I have purchased for myself. (My This is the first Acura I have purchased for myself. (My son paid me back for an RSX which I purchased for him a few years ago). I do not have m This is the first Acura I have purchased for myself. (My son paid me back for an RSX which I purchased for him a few years ago). I do not have much spare change,since I lost my full-time job about three years ago, and was reluctant to pay the most I have every paid by far for a car. It was my salesman, Saran Dep, who put me at ease. He was just so accommodating, from explaining the advantages of the 08 RL tech. to even making a recording for me after I purchased the car, explaining the many controls in the car, many more than I had ever had before. Then he offered to answer any questions that came up, at any time in the future, on the most efficient use of the car and gave me his contact number. I never thought I was really going to buy the car when I walked in, but I found myself talking to someone who was more like a friend/counselor type than a salesman. He was just that nice. The two folks from the business office, John Cleary and Neil Gately gave me a lot of information on extended contracts and rim and wheel contracts. They did this in a friendly way, not selling it or pushing it on me. What they said made sense, so I took those contracts. All three of these guys were very efficient in performing their work. I never felt rushed, but I never felt my time was wasted. Generally, the atmosphere in the whole place was friendly, so the general manager must be doing something right. I think the price I got for the car was good, and a little better than competitors. There is always some "buyers regret", particularly when the buyer made the splurge of his lifetime, but I feel confident that I will have a good relationship with Bernardi's Acura as time goes along. More

DUMITRU MOISEI is the salesperson who instantly turned my opinion of Bernardi from an unpleasant experience into a superior experience. His knowledge, attention to detail, listening skills and suggestions we opinion of Bernardi from an unpleasant experience into a superior experience. His knowledge, attention to detail, listening skills and suggestions were spot on. He was engaging from the moment I walked in the door and his enthusiasm to meet my needs was entirely genuine--he never tried to shoehorn me into a purchase but very specifically pointed out all the options each car model posessed and which ones I might find practical, pleasurable and to my advantage. His relationship with Perry Wong, the manager, was very trustworthy and I felt that Dumitru was my advocate when it came time to negotiate the price. The pocess was cordial, smooth, and entirely satisfying. For me, buying the car was the end of the process, but for Dumitru it was just the beginning. He next orchestrated the entire business transaction and made certain all the arrangements for the registration, plate transfer, insurance and title were expedited properly. Nor did his attention to detail stop there. Once I returned to pick up the car he transferred the plates, magically transferred my neighborhood parking sticker, and walked me through the very detailed and complex navigation and hands free technology which is a major feature in a TL S Type. Once I pulled off the lot and arrived home I realized that not only did I purchase the car I desired, but that I purchased it from a person who left no stone unturned in an effort to make the purchase as pleasant as the product. Then today he called to check up on my effort to manage the navigation system and when I said I needed a bit more instruction he set up a time for me and I came in and he walked me through it step by step for a second time. I never once felt I was imposing on his time and instead I again left feeling as if he took pleasure in meeting my needs. More

I would definately recommend Bernardi Acura of Boston. I would definately recommend Bernardi Acura of Boston. All the negotiations and details were worked out through email. Phil and his team were alwa I would definately recommend Bernardi Acura of Boston. All the negotiations and details were worked out through email. Phil and his team were always quick to respond with useful information. Pick up and paperwork went very smoothly, everyone was helpful. More

Overall: Good buying experience for a certified pre-owned car. Dumitru was very friendly and made sure to answer of all my questions. He let me drive the conversation instead of wasting my time pointing ou car. Dumitru was very friendly and made sure to answer of all my questions. He let me drive the conversation instead of wasting my time pointing out features is was already familiar with. I would feel good about sending a friend to this dealership. Price: Extremely competitive for dealership pricing. Less markup over wholesale prices than I was typically seeing elsewhere. Financing: I found the process much more honest than a previous attempt at buying a car at another location. I have excellent credit and at another dealership was told that all I qualify for is 6.9% financing from the dealer (and this was a big brand dealer) whereas at this Acura dealer I got the interest rate that was more online with my risk profile. Just a word of buying advice though, you should always go into a dealership with a preapprived rate from an outside lender so you have something to compare to. Delivery: The pickup process was great. Dumitru made the effort to fix up as best as possible any minor blemishes that I requested. Was it perfect? No, but it was pretty close and as good as one could expect without buying a new car. Follow-up: Dumitru called a few days later to make sure all was going well and when I had an issue with one of my key fobs I came in and he fixed it right away. More

I highly recommend this dealership to anyone interested in the Acura brand. I was a prior customer to Acura of Peabody and this dealership was a lot more welcoming. I received a good price on my new leas in the Acura brand. I was a prior customer to Acura of Peabody and this dealership was a lot more welcoming. I received a good price on my new lease and they seemed to be very honest and straightforward. I strongly urge new customers to seek help from Dumitru Moisei as he was very helpful with the purchase of my car. More

Dumitru Moisei (with support from Perry Wong) provided the most positive car purchase experience I have had over the last 25 years. He was very knowledgeable about the product (I bought a TL SH-AWD), exc the most positive car purchase experience I have had over the last 25 years. He was very knowledgeable about the product (I bought a TL SH-AWD), exceedingly polite and good natured, and most importantly he listened. Rather than just tell us what he wanted us to know, he listened carefully to our questions about the car and its features and gave us very clear responses without pressuring us. He has followed up with us several times since purchasing the car just to check in and we are very comfortable. We will certainly go back and speak with them again for our next car purchase. More

We have purchased our third vehicle from Acura of Boston. The sales staff Perry wong and Dimitru Mosei were very courteous, extremly knowledgeable and friendly to talk with. Dumitru call us latter after pick The sales staff Perry wong and Dimitru Mosei were very courteous, extremly knowledgeable and friendly to talk with. Dumitru call us latter after picked up the vehicle to see if we were have any problems with the electronics, he told us if we needed help to call him. The service on our two previous acura vehicle has been excellant. More

service are excellent and efficient. He's very patient to explain the function of the car. my purchase was a last minutes decision and Dimutri and the manager able to quote me a decent price and I did not ev explain the function of the car. my purchase was a last minutes decision and Dimutri and the manager able to quote me a decent price and I did not even went to another dealer to compare price. Highly recommend to my friend before they shop another dealer. Also, this is my second car i bought from this same location/ dealer. More