Acura of Boston

I actually had a delightful experience buying my car even though I was not interested in doing so. Stephen and Josh found the car that suited me and my price range. They were extremely attentive to my needs, though I was not interested in doing so. Stephen and Josh found the car that suited me and my price range. They were extremely attentive to my needs, flexible and came in during their off hours to accommodate my schedule. In the end, I got exactly what I wanted and was well taken care of. I have been doing business with the service department for 10 years and also think they do an excellent job. Josh and Stephen attended to every little concern of mine and they were very gracious about everything. Spending all of that money was painless, especially since I love my new car! I have to say it was a very good experience indeed. More

I had such a great experience working with Saran and the Acura of Boston team on the purchase of my 2008 RDX that I have referred my friends to your dealership. Saran really worked hard to get me into my fi Acura of Boston team on the purchase of my 2008 RDX that I have referred my friends to your dealership. Saran really worked hard to get me into my first Acura and I'm truly grateful. Thanks so much! I love my new car! More

Great sales associate. Went above and beyond to get my vehicle registered when needed. Did not hesitate to make accommodations as necessary for a successful delivery of my gently used 2008 Honda Ridgeline vehicle registered when needed. Did not hesitate to make accommodations as necessary for a successful delivery of my gently used 2008 Honda Ridgeline. Kevin was very informative and capable in his job. I would happily due business again with him! More

Saran was professional, warm, helpful, responsive and anticipated difficulties.He was well spoken anticipated difficulties.He was well spoken More

Dumitru from Acura of Boston was by far the most helpful car salesmen I've ever worked with. I went to the dealership that day to investigate the possibility of trading my 2005 Acura TL in for a newer TSX w car salesmen I've ever worked with. I went to the dealership that day to investigate the possibility of trading my 2005 Acura TL in for a newer TSX with less options and a lower monthly payment. He simply asked me what I was looking for, and then proceeded to show me vehicles matching the description I had given him. He was very up front and honest about what the dealership had to offer. After a fairly brief conversation, I decided that the TSX he had shown me was clearly a very good deal, both with the available interest rate at 2.9% and the car's sticker price being a few thousand below book value. We finalized the deal, which was a very smooth and painless process, and I was driving my new TSX home two days later. I had only intended to investigate the possibility of trading in my TL that day, but Dumitru's easy going attitude, knowledge of the vehicles and the brand, attention to detail, and desire to satisfy the customer and not simply bring home a bigger pay check, had convinced me to make a purchase. Since buying the car, Dumitru and Acura of Boston have followed up with me to make sure I was satisfied with my purchase. This was another action that reflected the dealership's commitment to customer satisfaction. I would highly recommend both Acura of Boston and Dumitru Moisei. More

Bought 3 cars from them over the years. Things are quite nice and easy when paying the list price for the first two. Hagging over a year-old demo in 2009 was not altogether a pleasant experience, and I did nice and easy when paying the list price for the first two. Hagging over a year-old demo in 2009 was not altogether a pleasant experience, and I did not get full disclosure about the car's problems. Nonetheless, they did fix what the problems I reported subsequently. May do business again. More

Had a wonderful experience from the second I walked in to start looking until I drove out with my new car. Felt I was given so much attention and help and really felt personally cared for by Phil. Would hi start looking until I drove out with my new car. Felt I was given so much attention and help and really felt personally cared for by Phil. Would highly recommend going to this dealership and working with Phil. More

I purchased a 2010 MDX tech package. The experience with Acura of Boston was refreshing! Everyone we dealt with was professional and honest. They were good salesmen, not like the other dealerships I was d Acura of Boston was refreshing! Everyone we dealt with was professional and honest. They were good salesmen, not like the other dealerships I was dealing with. I was going between 3 dealerships and Acura of Boston was definately, the best choice! I would recommend them to anyone! More

I was very pleased with the way I was treated by the folks at Bernardi Acura of Boston. I had been to four dealers previous to my visit to Bernadi, including the other big houses in the Boston area and folks at Bernardi Acura of Boston. I had been to four dealers previous to my visit to Bernadi, including the other big houses in the Boston area and found the staff at Bernardi to be in stark contrast to the others. The staff was knowledgeable about the vehicles they had in their inventory, which is a good start. At this point, I was annoyed at previous dealers' first response of opening a laptop computer and saying "let's see what we have in stock..." This annoyed me because, thanks to the same website they visited, I already knew what they had in stock. Seems to me that any reasonably intelligent dealer would be better informed of their stock than me. Other dealers tried to lock me into a certain vehicle and then grew excessively difficult with which to work. At one dealership, based in Peabody, the price kept going up, which is clearly the wrong direction if they truly wanted to sell me a car. The staff there, I felt, deliberately wasted my time and proved frustrating with which to work, causing me to feel that I needed to leave and not come back. When I expressed that all I wanted, at this point, was to go, the dealer insisted I wait to talk to his manager who was on the phone. The manager simply regurgitated what I was already told, precisely as I expected him to do, and further wasted my time and made me feel stupid for even being there. The staff at Bernardi worked with me to find the best fit. They offered me very fair value for my trade-in and was clearly willing to work with me on the price of the car I was buying. I felt that my business was wanted and valued. It made my decision to purchase a certified pre-owned Acura TL from Bernardi and easy one for which I am greatly appreciative. More

I enjoyed dealing with Kevin and I would recommend people to ask for him. He was very personable and friendly and he answered all of my questions. I ended up spending a little more than I wanted but I got to ask for him. He was very personable and friendly and he answered all of my questions. I ended up spending a little more than I wanted but I got a good car. Acura of Boston was very prompt in making sure the car was ready on time and it looked brand new even though it was a 2006. I would recommend Kevin Hosein and Acura of Boston to anyone who is looking for a new or used car. More