Acura of Honolulu
Honolulu, HI
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Pleasant, professional and good service. Good service advisor with good support and advice so we did not suffer waiting to get our car getting serviced. Good service advisor with good support and advice so we did not suffer waiting to get our car getting serviced. More
They are honest and not looking to just make a sale. They are genuine and want to help you however they can!!! I absolutely love this dealership. are genuine and want to help you however they can!!! I absolutely love this dealership. More
The new sales associate, Jason, was friendly, enthusiastic, humble and helpful. I appreciated his time and for allowing me to take the vehicle for a test drive. My experience was not as enjoya enthusiastic, humble and helpful. I appreciated his time and for allowing me to take the vehicle for a test drive. My experience was not as enjoyable when he had to buddy up with another associate. The negotiation process was disappointing as well. I leased the car with a 10K mileage cap but later found out they lowered to 7500 without verbally letting me know. When I inquired after I noticed my bill noting 7500, they said it was lowered to meet my price I was negotiating. If that was so, they should have informed me they would do so during the closing process and signing of docs. More
This was my first Service. I purchased the pre-pay servicing and was absolutely thrilled when Larry saw that on the record. I was preparing for the worst. Larry was very professional and easy to tal servicing and was absolutely thrilled when Larry saw that on the record. I was preparing for the worst. Larry was very professional and easy to talk to. The waiting area is wonderful and clean. From the purchase of my car to this first service, I am a believer in Acura as a brand and product. You make it painless and satisfying to be a customer and be treated like a friend.. More
Found a used Kia Forte with very low mileage on Facebook marketplace posted by Cody. Vehicle was just what we were looking for. Great service from beginning to end. We are enjoying the car very much. marketplace posted by Cody. Vehicle was just what we were looking for. Great service from beginning to end. We are enjoying the car very much. More
Larry Yip has been assisting us for many years and we appreciate his professionalism, friendliness, and excellent service. He stays in touch with us and informs us about what needs to be done with ou appreciate his professionalism, friendliness, and excellent service. He stays in touch with us and informs us about what needs to be done with our vehicle and calls us when the service is completed. More
Paul Furtado is the best service advisor with whom I have dealt. I have been working with him for nearly 30 years. He is always thorough, professional and very helpful. dealt. I have been working with him for nearly 30 years. He is always thorough, professional and very helpful. More
Excellent Customer Service provided by Paul Furtado,Paul Excellent Customer Service provided by Paul Furtado, Paul is always so sincere, He takes the time to explain in detail the service needed on my vehic Excellent Customer Service provided by Paul Furtado, Paul is always so sincere, He takes the time to explain in detail the service needed on my vehicle More