Acura of Milford

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Acura of Milford:
I research my new car over the Internet and recieved price quotes from many dealers. Maribeth answered all of our questions and gave us great prices John showed me the car and took us for test drive. This was one of the best car buying experiences we have ever had and they continued to follow up with us even after the sale to make sure we were happy. We have recommended them to our neighbors and they are also very happy.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Acura of Milford:
They have done a very good job with my 5 year old RSX. They provide loaner cars for major services, continue to honour my free oil change guarantee even though they have since discontinued the policy of offering it with a new cars.

I can't say the service has been perfect, but they fixed any outsanding issues and comped a 1000.00 repair after making an error in who was responsible for paying for it (it was a non-warranty repair).

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Reason for Visit: Service

I recommend this dealer: No

My Review of Acura of Milford:
THEY ALL LIED SO MUCH AT THAT ACURA DEALER IN MILFORD THAT THEY FORGOT THE FIRST,AND SECOND LIE AND SO ON,THEY TOLD SO MANY LIE AND FEED ME A LOT OF BS,TIME AFTER TIME. I CAN'T BELIVE YOU CAN SPEND THAT MUCH MONEY ON A TRUCK, AND YOU TAKE IT IN FOR ONE THING AND I GET IT BACK RIDING WORST THAN IT DID WHEN I TOOK IT IN. 4 TIMES I TOOK MY TRUCK BACK AND FOURTH FOR THE SAME PROBLEMS THE LAST TIME THEY HAD IT FOR 3 WEEKS, FROM NOVEMBER 3,2008 TO NOVEMBER 24,2008.IT WEN'T IN WITH 22259 MILEAGE,AND I GO IT BACK WITH 22817 AND IT'S STILL NOT RIDING THE WAY IT SHOULD BE.

I WOULD ALSO LIKE TO KNOW WHY THEY WOULD TELL ME I NEED MY ROTORS RESURFACED,BUT I DON'T NEED PADS. NO ONE CAN ANSWER THAT,ALL I'M GETTING IS MAYBE THIS, MAYBE THAT,THEY CAN'T TELL ME.THEY ARE SURPOSE TO KNOW WHAT THEY ARE DOING THIS IS THE DEALER WERE TALKING ABOUT. THEY SHOULD KNOW WHAT THEY ARE DOING RIGHT? THAT COULD BE THE PROBLEM.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Acura of Milford:
WHEN THEY MAKE A MISTAKE ON PRICING THE CAR AND YOU ARE INTERESTED IN THAT PRICE, THEY WILL THEN FIX THE PRICE $3,000,SELL THE CAR THAT MORNING EVEN AFTER VERBALLY ARRANGING FOR YOU TO COME BACK TO WORK A DEAL WITH YOUR TRADE-IN IN THE AFTERNOON. They will not let you have it for the original sticker price that you first saw on the car even if it was wrong! As for the new owners, they were being shafted also because the Gen Mgr, offered us the car at two hundred more than they took the car in for when someone else had already bought it that morning. Prices change too often, this one car started out at 12,995,then to 15,995, offered to us at 14,000 and in the newspaper for 14,995, after being sold with no hold or sold tags ever put on it, sounds strange but it's true, or they have a problem selling cars to black people, which my friend is.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Acura of Milford:
Very committed to satifying the customer. Follwed through with numerous phonecalls questioning my satisfaction with dealer and car. Sending a can of cookies wasn`t bad either!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Acura of Milford:
Very committed to satifying the customer. Follwed through with numerous phonecalls questioning my satisfaction with dealer and car. Sending a can of cookies wasn`t bad either!

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