Acura of Orange Park

Acura of Orange Park
7200 Blanding Blvd
Jacksonville, Florida 32244
(904) 777-5600

Manufacturer: Acura

Most Reviewed Employees
Wes Bracewell Wes Bracewell
Staff
Gigi Sellers Gigi Sellers
Sales Consultant
Aaron Watkins Aaron Watkins
Senior Sales Professional
John Keester John Keester
Service Consultant
Gregory Fouche Gregory Fouche
Sales Professional
Brad Brown Brad Brown
Senior Sales Professional
Jack Hanania Jack Hanania
President & CEO
Khalil Mercado Khalil Mercado
Service Consultant
Tom . Tom .
Parts Department
Andrew Risko Andrew Risko
Sales Professional
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Express Service
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Television
Vending Machines


Twenty-Four Month Rating: 4.2/5
62 Reviews
Acura of Orange Park

Overall Score: 4 Star Rating4.2



About Acura of Orange Park
Certified: Acura of Orange Park
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Acura of Orange Park has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


Rockkell
4/2/2012 2:21:30 PM

Overall Score: 1 Star Rating   1.4  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Just about everybody.

My Review of Acura of Orange Park:
I recently bought 2 used vehicles from the Orange Park Acura location and the cars were great vehicles but the customer service my family and I recieved there was unacceptable. I have no problems with the cars but I would never recommend this dealership to anyone.

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Pontevb
3/1/2012 3:22:17 PM

Overall Score: 3 Star Rating   2.8  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Dennis, Andrew

My Review of Acura of Orange Park:
I bought a used 2004 Acura MDX: 105,265 miles. The inspection report and the carfax report shows good condition. I paid for the car and was too busy that dit not get the car inspected with Tire Plus until a week later found out that the battery is dead after the Battery ED-18 Test: 00 CCA; the followings are all in the Replacement Required: Air Filter; Brake Fluid Flush (at the red mark 200); Struts; and Shocks. I called and talked to the salesperson (Andrew) and was told that he did not anything about that and that maybe the mechanic's fault?

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Patgardner
2/25/2012 2:22:46 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tom .

My Review of Acura of Orange Park:
I needed to purchase parts for my Acura. Tom directed me to the parts I needed and was very helpful in making sure I got only the parts required for the repair. He expedited the special ordering process and went out of his way to make sure the parts arrived as soon as possible.

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chamcel
2/23/2012 8:11:36 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Watkins

My Review of Acura of Orange Park:
I have leased three cars from Orange Park Acura, the last two from Aaron. It is very pleasant working with him and I believe he does everything he can to help get the best deal for his customers. Everyone at the dealership has been courteous and helpful with each visit and it is nice, well kept building. I would recommend Aaron and Orange Park Acura without hesitation.

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mikeddizzle
2/13/2012 10:34:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Watkins

My Review of Acura of Orange Park:
This is the second car i have personally got from Aaron and Acura of Orange Park. The staff is great and Aaron is so helpful and able to adapt to any situation. We had a car in mind and in our budget yet saw a different one that he made work for us. The crew in the finance department were very friendly.

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RealterJ
2/13/2012 1:43:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Watkins

My Review of Acura of Orange Park:
I believe this, then the one my daughter purchased the following day, makes either 19 or 20 vehicles my family has purchased from Aaron. He is the consumate salesman. If the dealership was to but keep one salesman, he would be the ONE. Not only is he great with people, his vast knowledge of the product is superb.

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robt1456
2/7/2012 11:59:42 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Cleo

My Review of Acura of Orange Park:
My visit to Acura is always delightful...the service I receive is always outstanding...I don't have to regret my visits...their always warm and inviting...and what can I say about the service...Exceptional!!!

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navyhelodrvr
2/2/2012 1:00:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: John Keester

My Review of Acura of Orange Park:
Went to Acura of Orange Park to see if they would fix my door handle cover that fell off. I was told by Wes and John that the part cost $22 and that they would put it on for no charge. After Wes looked at the car and we discussed the repair further he went ahead and had the Dealer cover the cost of the part and installed it with no issues. Business dealings this professional and courteous are hard to come by in this day and age. Wes and John took care of me and made me feel like a good customer, not just another service number as most dealerships do. I highly recommend Acura of Orange Park for any and all future dealings.

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hayleya1104
1/31/2012 7:02:20 PM

Overall Score: 2 Star Rating   2.2  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: roger

My Review of Acura of Orange Park:
I was taken advantage of, this staff is not trustworthy. Im now paying twice what my vehicle is worth. I was also given false information.

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Electric
1/31/2012 5:45:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wallace And Luis

My Review of Acura of Orange Park:
Treated me like a person and delivered on what they promised. I came in without much credit and they helped me and explain my options.

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Reviews 11-20 >>