Acura of Peabody

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Acura of Peabody:
I know the other rating says they had a bad time, but I have been to this dealer 2 or 3 times looking at cars and they were always nice to me and never pressured me, even though I didn't end up buying an acura I had a good time shopping here!

The only thing I would complain about is not always getting the call or email I was looking for, but most of the time there was good communication.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Acura of Peabody:
I lease a new car every 24 months. I've leased 3 Audi's in a row and thought I'd try something new. I first contacted Acura of Peabody for 24 month lease prices on a TSX. The response was &quot;we've got terrific leases for 36 months. When I wrote back a second time and again asked for 24 month lease prices, I never heard back.<br><br>I went to the dealer this morning with a friend. We were both interested in the TSX - he was considering purchasing one, and I was considering leasing one. After a couple hours of test-drives and discussion, the salesman and I agreed on a reasonable 24 month lease price. When he made his final trip to the sales manager to get a firm price on the deal, he came back with a 24 month lease price that was $150 HIGHER per month than we had been discussing for the previous hour. He claims that he thought we were talking about a 36 month lease, but my friend agreed with me that the entire conversation had been about a 24 month lease. <br><br>So - Acura of Peabody blew it big time. They had 2 potential sales, but the bait and switch didn't work. What a waste of time. It's back to Audi for me. IRA Audi knows how to treat their customers honestly and fairly. It's sad because we both really liked the TSX.

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