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Acura of Troy

Troy, MI

3.1
46 Reviews

1828 Maplelawn Drive

Troy, MI

48099

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46 Reviews of Acura of Troy

July 01, 2024

Horrible customer service, horrible people! ! Don’t go here if you value your $$ time and respect. They said they fixed things but come to find out they didn’t. Car rims were damaged in their po More

by BBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Andreski
June 08, 2024

Based on how the service department operates, I can only imagine sales. Really made me think to never purchase another Honda/Acura product again. If you can't trust service, they have lost my business. More

by Iowawater559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
April 04, 2024

Worst experience. Let’s start with sales. There’s two guys. They sit in their chairs and don’t move. Snacks “one per customer” and the one I had ended up having mold a More

by andyhowson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
March 20, 2024

I have always had a great experience at Troy Acura with Brent From sales to service! He always has my best interest in mind. Very helpful and eager to make his customers feel happy More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
August 17, 2023

Great experience! Quick, nice atmosphere, and felt treated with care by Brent. Thanks a bunch More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
August 01, 2023

I really wish zero stars was an option. I believe the dealership is incompetent from top to bottom. I had a big issue All they wanted to do was call me a liar and the cowardly manager refus More

by brandongp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Acura of troy
June 17, 2023

Brought my older vehicle in for a lot of work and was taken such great care of by Brent the entire time. Very smooth process and vehicle runs great again. More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
April 07, 2023

Kora, service consultant, was absolutely fantastic. Knowledgeable, thorough, professional, congenial. She was on top of the entire experience. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kora Boff
March 21, 2023

Superb service from Brett and the mechanics as always, makes me proud to be an Acura owner. More

by Mjwalker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
January 27, 2023

Would leave a 0 but I can’t so I guess I’ll leave a 1. HORRIBLE experience today! Went to get an oil change and had the splash guard not put back on properly so now it is dragging. To start out we were More

by sjohnston1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin
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