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672 Reviews of Acura of Westchester - Service Center
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March 29, 2025
Excellent Service - Highly Recommend! My car needed a major car repair and Tom Maxfield handled it . Acura diagnosed the problem quickly, explained to me, and completed the work on time. My car needed a major car repair and Tom Maxfield handled it . Acura diagnosed the problem quickly, explained to me, and completed the work on time. My car is now in great shape. Tom is honest and dedicated to quality work. Highly recommend.! More
by svngrce07
Employees Worked With
March 28, 2025
Sal is an awesome service advisor. He always delivers outstanding service. Sal goes the extra mile to help you understand and provides great follow-up if needed. You can trust his expe He always delivers outstanding service. Sal goes the extra mile to help you understand and provides great follow-up if needed. You can trust his experience and knowledge of the Acura brand. If anyone is looking for service on their Acura, Please see Sal! A true professional! More
by show923
Employees Worked With
March 27, 2025
Sal’s Excellent Service! I want to give a big thank you to Sal for his outstanding service. He was incredibly polite, addressed all my questions, ensured my car services we I want to give a big thank you to Sal for his outstanding service. He was incredibly polite, addressed all my questions, ensured my car services were completed, and kept me informed about the repairs. Overall, I had a fantastic experience! ~Jennifer More
by Jennvv
Employees Worked With
March 27, 2025
Great dealership. I had a great experience when I brought my car in for service. Alicia was great. She was clear and very attentive. I highly recommend this dealershi I had a great experience when I brought my car in for service. Alicia was great. She was clear and very attentive. I highly recommend this dealership More
by pico.ndao
Employees Worked With
Alicia
March 27, 2025
Sal and Acura of westchester’s service and sales team are fantastic they go above and beyond to make sure you are getting the best service possible. They don’t up sell u on anything its really a great dealer fantastic they go above and beyond to make sure you are getting the best service possible. They don’t up sell u on anything its really a great dealership I definitely recommend this place. More
by Jacob suyun
Employees Worked With
May 25, 2024
Had a very poor experience today with the service department. Brought 2 tires in to get mounted. Very simple...right..? Nope. It took 2 hours and I had the first appointment at 7:45am. I was literall department. Brought 2 tires in to get mounted. Very simple...right..? Nope. It took 2 hours and I had the first appointment at 7:45am. I was literally the first car at the gate before they even opened. They assigned a mechanic who I don't think was even as old as my car -- 22 years. I bought my car there, btw. He set off the dealer installed alarm and had no idea how to turn it off so he disconnected the battery which is a problem because of a factory defect re-setting the alarm code. Ok, fine, we dealt with this eventually. But then I asked at least 3 times for new tire valves and they were not installed. And to be honest, I believe that the service rep STILL has no idea what a tire valve is. When i was told the car is ready and inquired about the new valves, apparently they were not installed, so they had to pull the car in again and basically re-mount, and probably re-balance the tires unless he marked them precisely. I see this experience as a big problem everywhere today. People are not trained properly and there is not sufficient supervision. Mounting 2 tires has to be the easiest job possible on a car. After today, I don't think I can trust them to do anything on my car again. I will need a new car eventually, and my 22 year old Acura has been an amazing car --- the best ever. But there is no way I would buy my next Acura here... More
by mm
Employees Worked With
David Santos (Service Rep) / service shop supervisor (name unknown)
April 24, 2024
Sal was excellent highly recommend Acura of westchester and Sal is the man to go to and Sal is the man to go to More
by Suyunnick
Employees Worked With
March 15, 2024
This dealership is the best. They really treat you like family. They go above and beyond to make sure your concerns and needs are met in a professional manner. They really treat you like family. They go above and beyond to make sure your concerns and needs are met in a professional manner. More
by onetime4u
Employees Worked With
March 15, 2024
Great experience working with Mr. Gambitta. He is very friendly and extremely knowledgeable. Sal made sure I was comfortable and understood the entire process. Working with Mr. Gambit Gambitta. He is very friendly and extremely knowledgeable. Sal made sure I was comfortable and understood the entire process. Working with Mr. Gambitta was above and beyond anything I have experienced with service departments at other dealerships. More
by nrodia1@aol.com
Employees Worked With
February 21, 2024
Sal Gambitta is best at what he does, helping others. This is my fourth time servicing my vehicle with him at Acura of Westchester. He is very efficient within the appointment from start to finish. With This is my fourth time servicing my vehicle with him at Acura of Westchester. He is very efficient within the appointment from start to finish. With all my needs & concerns I’ve came to him with, he got it all done in a timely and logical manner. He is very communicative at the appointment and through text while the services are getting done. He is not the type to try and upsell you on things that are unnecessary at the time. He is straight forward with what needs the most attention and is understanding of how you want to proceed based on your decisions. Book your future vehicle services with Sal! More
by Peter Schiavone
Employees Worked With
