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675 Reviews of Acura of Westchester - Service Center
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March 21, 2011
Tom is the best!!! He is always extremely helpful, professional, courteous and nice. Always takes the time to explain all the details and follows up with a phone call if any issues are found before an professional, courteous and nice. Always takes the time to explain all the details and follows up with a phone call if any issues are found before any additional work is done. I always feel like my car is well cared for when in servicing. This is my second Acura and I have received great service since my first (1991 Integra GS). I have recommended this dealer to other friends and family members because of their excellent service. In 2002, I decided to buy another car and did my research and ended up back at Acura of Westchester. Recieved a great deal (through Kenny Hicks) and I would go back to buy another Acura in the future. More
by LCiri
Employees Worked With
Tom Maxfield, Thomas Maxfield
March 17, 2011
I visited Acura of Westchester in 2005 with a neighbor who had recently leased a TL. As a Honda fan, I was eager to see the new Acuras. I did not expect to find a cozy, non imposing dealership. The sal who had recently leased a TL. As a Honda fan, I was eager to see the new Acuras. I did not expect to find a cozy, non imposing dealership. The salesperson, Larry (no longer there unfortunately) was extremely nice and helpfu. He gave me a great deal on a new TSX for my wife's birthday. Larry delivered the car complete with big red bow on it. My wife shed a tear. We have received great service since then on the TSX which helped me stay committed to Acura of Westchester. In 2010, I decided to buy a 2011 MDX loaded through Frank Ferraro at Acura of Westchester. He felt like one of the boys and worked hard to get me a great deal. Peter Falvey of the service department has become our dedicated service professional. Thank goodness. I just got the MDX back from service and Peter was his usual professional, courteous and kind self. I always feel like my car is well cared for when in servicing. My referring neighbor wasn't crazy about the service at Acura of Westchester so he went to Curry Acura for his next Acura. Peter Falvey takes care of his clients so if there is something wrong, he will make sure that it gets remedied. My overall experience at Acura of Westchester is extremely good and reinforces my good decisions to go Acura twice. More
by murmarr
Employees Worked With
Peter Falvey
March 11, 2011
Peter listen to my needs and took care of everything in a timely mater.He also noticed some other service needs and relayed them to me which i was unaware of and we were able to fix right away.If everything timely mater.He also noticed some other service needs and relayed them to me which i was unaware of and we were able to fix right away.If everything inlife was as easy as working with Pete life would be very simple. More
by evigue
Employees Worked With
Peter Flavey
January 11, 2011
I went to Acura of Westchester today for an alignment as I hit the curb a while back and the car was pulling towards left with some loud tire noise. I have only one car so I had to wait there. My service ma I hit the curb a while back and the car was pulling towards left with some loud tire noise. I have only one car so I had to wait there. My service manager Peter was very friendly and professional, he was able to help me fix the problem within 2 hrs. Now my ride drives perfectly. This place is not a fency decorated place, but they get the job done with great quality. I definitely will go back again. If you live in Westchester NY area, I highly recommend their service. More
by JordanShao
Employees Worked With
Peter Falvey, Thomas Maxfield
January 07, 2011
This rating was given for many different reasons. For starters,the people who work at the dealership are extremly knowledgeable when it comes to cars. The sales people do not try and jump down your back starters,the people who work at the dealership are extremly knowledgeable when it comes to cars. The sales people do not try and jump down your back as soon as you walk through the door, and the place is always kept clean and neat. The service department is also run with respect, and professionalism. The wait isnt to bad and the coffee and donuts help lol. More
by antoineswift
Employees Worked With
Other Employees :
Ronnie Giancaspro, liz White, Elizabeth White
January 06, 2011
All work was done to my complete satisfaction. The mechanic was very thorough and neat. Chris Colucci my service advisor was knowledgeable and friendly. The woman that processed my payment did a great mechanic was very thorough and neat. Chris Colucci my service advisor was knowledgeable and friendly. The woman that processed my payment did a great job too but I did not get her name. If you need your Acura serviced go here with confidence. More
by James L.
Employees Worked With
Chris Colucci, Chris Colucci
December 14, 2010
Elizabeth White is the ultimate professional. She is knowledgeable, anticipates the customer's needs, and respects the pressures of working schedules to help the customer get the needed work completed. knowledgeable, anticipates the customer's needs, and respects the pressures of working schedules to help the customer get the needed work completed. She is the reason I have my third Acura TL. Ms. White is unfailingly supportive of the customer and gently guides the customer to ensure the vehicle is taken care of in a timely way. More
by Jill Cohen
Employees Worked With
Elizabeth White, Elizabeth White
November 14, 2010
I have leased an Acura for a few years now and I loved the service from the moment that I walked into the showrroom. Everyone there was so friendly and helpful. They took their time with what I was looki the service from the moment that I walked into the showrroom. Everyone there was so friendly and helpful. They took their time with what I was looking for and especially worked great with the financing end of things. Upon taking back the car for oil changes or any services, Elizabeth and the entire service dept. has always been pleasant and very helpful. I never have to wait long and if I need a ride or a loner it is available. PLUS my car looks brand new again when I get it back as they wash the car each service trip. I loved my Acure TSX 2008 and now I love my 2010 TL. They ride like a dream! ~Michele Vecchio More
by micheleav
May 14, 2010
Great dealer!!! I would def recommend this place to family and friends. the staff was friendly and professional. My car was serviced quickly and even washed slightly. Elizabeth White was great. Extreme family and friends. the staff was friendly and professional. My car was serviced quickly and even washed slightly. Elizabeth White was great. Extremely helpful and a pleasure to meet. Thank you JHernandez More
by jhernandez927
Employees Worked With
Elizabeth White, Elizabeth White
May 07, 2010
I HAVE BEEN GOING TO THIS DEALER SINCE 1988. IN MY OPINION I HAVE NEVER HAD A BAD EXPERIENCE RIGHT DOWN FROM THE SALES DEPARTMENT TO THE SERVICE DEPARTMENT.THE SALES MANAGER TONY HIS BROTHER DENNIS HA OPINION I HAVE NEVER HAD A BAD EXPERIENCE RIGHT DOWN FROM THE SALES DEPARTMENT TO THE SERVICE DEPARTMENT.THE SALES MANAGER TONY HIS BROTHER DENNIS HAVE ALWAYS BEEN COURTIOUS AND HELPFUL AT ALL TIMES. I OWN TWO ACURAS WHICH I WOULDN'T TRUST TO ANYONE BUT ELIZABETH TO HAVE SERVICED. More
by GEODALY
Employees Worked With
elizabeth white, Elizabeth White
