Acura of Westchester - Service Center

thomas maxfield is very accommodating. he takes care of my needs right away. he explains to you the details of the service you want to be done. my needs right away. he explains to you the details of the service you want to be done. More

I came in with air conditioner problems. Elizabeth listened to my concerns and noted them for the mechanic. When the mechanic could not find any thing wrong they both consulted with me again. The mech listened to my concerns and noted them for the mechanic. When the mechanic could not find any thing wrong they both consulted with me again. The mechanic said he would look again.When all was done, Liz told me a detailed discription of what they had done as a precautionary measure since they really did not find anything wrong and told me to return with my car if it still was not working right. The air conditioner is working just fine! More

Elizabeth White helps me with every need that I come in with. She is very professional and one of the nicest people I have ever dealt with in Acura. with. She is very professional and one of the nicest people I have ever dealt with in Acura. More

I have long been pleased with the service that Larchmont Acura provides. I have bought 5 cars from them because of the helpful salespersons and the excellent follow-up service they provide. Before I bough Acura provides. I have bought 5 cars from them because of the helpful salespersons and the excellent follow-up service they provide. Before I bought my first car from them I used to take my cars for service to garages. Not since meeting the service crew at Acura have I done that. Their accommodation begins with my call in -- sometimes just a regular service call, other times in emergency. They get right to the problem and set me up with an appointment at my convenience. They have even lengthened their service days and added weekends. Liz White listens to my concerns and makes sure that the mechanics check them all out. If the car needs to be worked on overnight, she arranges a loaner car or has me driven to work and picked up afterwards. The waiting area is very comfortable, with TV, coffee and refreshments. I have never had to take the car back because of a bad repair or incomplete service. I will never buy a car anywhere else! More

I have been servicing my vehicles at Acura of Westchester for past 12 years. The Service adviser is professional and reliable. Tech perform job on a reasonable time frame. for past 12 years. The Service adviser is professional and reliable. Tech perform job on a reasonable time frame. More

I have a 2005 TSX purchased new in March of 2005 from Acura of Westchester. All my experiences since the purchase have been Excellent. I have had Every Vehicle Service done there, including Repairs from Acura of Westchester. All my experiences since the purchase have been Excellent. I have had Every Vehicle Service done there, including Repairs from an accident a few years ago and upgrades such as installation of back up camera and directional signals in the exterior mirrors.I Highly Recommend them for Service and Sales. They have been Extremely Cordial and Professional in All of their Dealings with me and the Service and Maintenance of my car. The provide me with a loaner car while they have the car and return it to me washed when I pick it up afterwards. They are Top Notch, Class Act. More

My automobile was in for service, recently, and I have to say that it was very refreshing to deal with such a curteous and understanding representative. My service rep was Thomas Maxfield. Tom was attentive say that it was very refreshing to deal with such a curteous and understanding representative. My service rep was Thomas Maxfield. Tom was attentive to my requests and made sure they were executed in a precise and timeley fashion. He is very knowledgaable about Acura vehicles and takes the time to ensure the highest level of service. I have been a customer at Acura of Westchester ,for ten years, and I will continue to do business with them for years to come, thanks to employees like Tom. More

Peter Falvey has been a pleasure to deal with. He is very professional, fair, and is dedicated to making sure that the job is done right and the customer is satisfied. It is not often that I am fully confide professional, fair, and is dedicated to making sure that the job is done right and the customer is satisfied. It is not often that I am fully confident that my interests are truly being considered, and that every effort will be made to correct whatever problems I might have. Nor do I usually take part in these type of surveys. But I believe that professionalism deserves recognition. Each and every time I have brought my car for service, Peter has been professional, friendly, and above all interested in solving the problem. You can't ask for more than that. Watson Baker More

I have nothing but wonderful things to say about this Acura Service Dealership and Peter Falvey. Peter is always efficient, always a pleasure to see, and I always leave completely satisfied with the ser Acura Service Dealership and Peter Falvey. Peter is always efficient, always a pleasure to see, and I always leave completely satisfied with the service. He goes above and beyond to accommodate any time requirements I might have and always gives a complete explanation of the services performed and what to expect next time. Truly an asset to the Acura Team. Peter is the reason that I continually go this dealership. More

Tom is the best!!! He is always extremely helpful, professional, courteous and nice. Always takes the time to explain all the details and follows up with a phone call if any issues are found before an professional, courteous and nice. Always takes the time to explain all the details and follows up with a phone call if any issues are found before any additional work is done. I always feel like my car is well cared for when in servicing. This is my second Acura and I have received great service since my first (1991 Integra GS). I have recommended this dealer to other friends and family members because of their excellent service. In 2002, I decided to buy another car and did my research and ended up back at Acura of Westchester. Recieved a great deal (through Kenny Hicks) and I would go back to buy another Acura in the future. More