purchased a used car for just under $20,000. After a test drive I agreed to purchase. The vehicle has a "key-less start" meaning you must have a transponder on you for the car to start. If the transponder does not operate for any reason your car is totally useless and must be towed to the dealer and a new transponder purchased and programmed. Because of this it is totally necessary to have a spare. I did not check both transponders before I left. (who would?) I drove the car home and separated the the transponders from the key ring and went out to drive the car and I get a message that there is no transponder detected. I then took the other one and had no problems. I called my salesman and left a message and got no callback. I tried the next day and no answer. I spoke to Heather about the problem and she said someone will call me. Two days later I called her back and told her that nobody called me back. She said she will put a note on the sales mangers desk and he never called me back. I then drove to Addy's and spoke to my salesman and after checking out the problem told me I could purchase one from Amazon for about $45.00 instead of approximately $200 from the dealer. I asked if they would tale care of it and was told they can't. So $45.00 would have meant the difference between a happy customer and an UN-happy customer, they chose the latter. By the way, the "closer" of the deal was rude. Stay away from these people! I was warned about these people by someone else who just purchased 2 new vehicles from another local dealer because of the way they were treated. The only reason I went there is because they were the only ones in a 100 mile radius that happened to have exactly what I was looking for.
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