DandLmom 5/1/2013 10:32:18 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Brock Customer Service: N/A Quality of Work: N/A Friendliness: N/A Overall Experience: N/A Pricing: N/A Overall Score: 0.0 My Review Of Addy's Harbor Dodge: Great place! I am a repeat buyer at Addys and am very satisfied. Brock was amazing. He even took the time to show my 4 year old how to work our DVD player and helped me change out my two car seats and all of my junk to my new car. The sales manager was great at getting my payments where I needed them. The only complaint I had was financing. Brock will be the sales person I use from now on. Dodge has a great product and Addys, I feel, will do whatever they can to get payments where you need them. I have now purchased 3 cars from Addys and love the cars, sales people, and the follow up phone calls I get making sure I still love my new car! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
KJORDANS 4/29/2013 5:11:42 AM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: Mr. Addy (Owner) Customer Service: 1 Quality of Work: 1 Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Addy's Harbor Dodge: Went to the dealership to buy a used car - BAIT AND SWITCH SCAM!!!!!!Do not go here - They will sell you a car for zero down payment and then call a 2 weeks later and tell you the bank did not approve and they will need $1500 down. No issue I go to the dealer to give them $1500 and then out of no where they say "Oh the paperwork was done wrong, We will need $2400 down and the rate will be 24.99%" Its a bait and switch scam and after talking to the salesmen about this issues and then the General Manager, Mr. Addy comes down from his office yelling at me out saying if I dont give them the $2400 down then they will repo my car. They are all jerks - I gave them the car back and went and bought a new Jeep at another dealership for $1500 down and a rate of 9% DONT WASTE YOUR TIME, THIS PLACE SUCKS AT CUSTOMER SERVICE AND RUNS A SCAM. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Tina043 4/21/2013 11:01:43 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Damian Smith Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Addy's Harbor Dodge: I went to the dealer to change the oil on my use dodge caliber a car that I own and I wasn't happy with, I was ready to change but I didn't know were to start. Damian Smith start talking to me and answer all my questions with knowledge and provide all the information I need in order to make an informed decision. I left the dealer with a new dodge avenger that I love. I am very happy with my new car. :) Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
smatth1977 4/13/2013 2:38:25 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Damien Smith and Matt Customer Service: N/A Quality of Work: 4 Friendliness: N/A Overall Experience: N/A Pricing: N/A Overall Score: 4.0 My Review Of Addy's Harbor Dodge: Damien and Matt worked for a month getting me the best deal to fit my budget I could not be more satisfied with the overall experience. I would strongly recomend going in to see Damien if you are looking for a new or used vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
cpttech 4/10/2013 3:53:42 PM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: Chris Customer Service: 3 Quality of Work: 1 Friendliness: 3 Overall Experience: 1 Pricing: 1 Overall Score: 1.8 My Review Of Addy's Harbor Dodge: Bought a 2008 F-150 and first of all, they were trying to get way more than truck was worth and also tried to jip me on my trade in. The Credit Union was actually the one who told them to lower the price and up my trade in value. For a 13,000 dollar truck, it had the most horrible detail job. The real tipper was after 3 weeks of owning the truck the check engine light came on. I called and spoke to the original sales person that sold me the truck and asked that they please check it. He said they could check it for the in house cost of 100 dollars. Obviously a load in it self. You can buy a used computer for a couple hundred and it has a 90 day warranty but a 13,000 dollar truck, they cant even look at without gouging. I finally got it checked, it was the EGR Valve, so for 150 dollars they could have had a satisfied customer but no. Oh yeah, they also didnt file and pay my vehicle taxes, like they were supposed to. So I had to pay taxes also. RIP OFF!!!!!! \Do Not Buy From Addys Harbor Dodge!!!!!!!!!!!!!!!!!!!!!!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
camo57 3/24/2013 1:51:10 PM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: Luiz Customer Service: 2 Quality of Work: N/A Friendliness: 3 Overall Experience: 1 Pricing: 1 Overall Score: 1.8 My Review Of Addy's Harbor Dodge: Used vehicles overpriced with very high mileage as well and dealership not willing to negotiate pricing and terms.Sales people not helpful as well with no support from management.I made at least 3 visits to showroom with average visit 3hrs or more. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Jerseyboy62 2/14/2013 7:37:02 PM Reason For Visit: Sales (New) I Recommend This Dealer: No Employee(s) Dealt With: Mike Natalie Customer Service: 1 Quality of Work: 1 Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Addy's Harbor Dodge: This has been the worse experience all my years purchasing vehicles. These people are rude, ignorant give you the run around and then they laugh at you. Purchased a brand new Dodge Ram from them, but I will be going to another dealer for service.Stay far, far away from this place I'm so disgusted with them I can't even talk about it. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
ecpage 12/30/2012 11:35:32 AM Reason For Visit: Sales (New) I Recommend This Dealer: No Employee(s) Dealt With: Natalie Mike Dennis Glenn Chris Customer Service: 1 Quality of Work: 1 Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Addy's Harbor Dodge: They all lied the whole time I was there. They wasted hours of my time for nothing more than to try to wear me down so I would give in and take their joke of a deal. The next day I got a phone call saying they could put me in the car I was looking at the day before at the deal I was willing to settle for. They handed me this line about me winning "crack the code" which was a "hoax". When I asked, they told me that meant I got all the discounts needed to get the car I wanted. The next day I show up to talk to the guy who called me and they said he wasn't there. I found out later he was there and the phone call was a lie just to get me in to try and sell me the car for an even bigger joke of a deal. So I told them what they could do with their deal and left. This dealership is full of liars. Do yourself a favor and stay as far away from Addy's Harbor Dodge as possible. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
littlelion 12/13/2012 10:38:55 PM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: sales manager Customer Service: 2 Quality of Work: N/A Friendliness: 4 Overall Experience: 1 Pricing: 2 Overall Score: 2.2 My Review Of Addy's Harbor Dodge: Classic bait and switch. I called to view one car, said I'll be there in twenty minutes, when I got there they said it was sold earlier that day. They tried to get me to take a different car home in an effort to persuade me. Although the salespeople are friendly, as they need to be in that field of work, I can't say they operate in an ethical way. There are better dealerships out there that I have bought from before and not felt swindled or pressured. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
cporter_1 12/3/2012 2:07:32 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Noel (sales manager) & Bill Munz Customer Service: N/A Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Addy's Harbor Dodge: My experience with this dealership was awesome! Great management and sales staff. I would recommend this dealership to anyone who is looking for their next new vechicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review