
Advantage BMW Midtown
Houston, TX
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Service dept was prompt, responsive in getting my car picked up and the tire replaced, per the tire warranty I purchased. The saleswomen are great and the purchase of my new X5 was simple, easy and quic picked up and the tire replaced, per the tire warranty I purchased. The saleswomen are great and the purchase of my new X5 was simple, easy and quick. More
World class service from the service advisor, service attention to detail with comfortable waiting lounge. Shout out for Bryant Briones. attention to detail with comfortable waiting lounge. Shout out for Bryant Briones. More
I recently had the pleasure of working with Rosie, and I can confidently say they provided the best service experience I’ve ever had. From the moment I arrived, Rosie was professional, attentive, and genuin can confidently say they provided the best service experience I’ve ever had. From the moment I arrived, Rosie was professional, attentive, and genuinely focused on making sure every part of the process was smooth and stress-free. They took the time to thoroughly explain what needed to be done, offered honest recommendations without any pressure, and kept me updated throughout the entire service. What really stood out was their clear communication, attention to detail, and commitment to customer satisfaction. I left feeling confident and well taken care of. It's rare to find someone who combines technical knowledge with such a high level of customer care, but Rosie absolutely delivered. I’ll definitely be returning and recommending them to anyone looking for top-notch service. Huge thanks for going above and beyond! More
Barry and Robert are the best service advisors. The service overall is nothing less than excellent! Highly recommend to any BMW owner. The service overall is nothing less than excellent! Highly recommend to any BMW owner. More
I had an awesome time today at Advantage BMW servicing my vehicle. Anna was amazing. Very efficient very friendly great positive attitude to great customer service the best I’ve had at any dealership to be h vehicle. Anna was amazing. Very efficient very friendly great positive attitude to great customer service the best I’ve had at any dealership to be honest with you. She deserves a raise. More