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Advantage BMW Midtown
Houston, TX
977 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 977 reviews
May 31, 2025
Excellent service from beginning to end. I am very happy with the vehicle, from the exterior color to the interior. I will recommend to all my friends. Thank you Kevin I am very happy with the vehicle, from the exterior color to the interior. I will recommend to all my friends. Thank you Kevin More
by joaquin_16
Employees Worked With
Kevin Montano, Sebastian Olszewski
May 30, 2025
It’s always busy but it appears to be productive. If you need to wait, the waiting room is comfortable with snacks, coffee, tea and refreshments. I brought it in thinking I had an appointment for a If you need to wait, the waiting room is comfortable with snacks, coffee, tea and refreshments. I brought it in thinking I had an appointment for an oil change. For some reason, I didn’t get a confirmation. Jerry Ward assisted us on getting it done. We had a long wait but it was the weekend and I didn’t want to leave it. I know they could have ubered us home. Overall, there busy for a reason. A lot of people like them and use them. Great job! Thank you. More
by jsteinspire
Employees Worked With
Jerry Ward
May 29, 2025
I’m very pleased with the service I received. The advisor was professional, efficient, and friendly throughout the entire process. Everything was handled smoothly, and my vehicle was ready on tim The advisor was professional, efficient, and friendly throughout the entire process. Everything was handled smoothly, and my vehicle was ready on time. More
by aracelidelgador
Employees Worked With
Leyla Rodriguez, Sebastian Olszewski
May 29, 2025
Very professional, appointments are on time. Everyone makes you feel special. Salesman keeps his word on the process you will encounter. I will recommend my salesman to everyone. Everyone makes you feel special. Salesman keeps his word on the process you will encounter. I will recommend my salesman to everyone. More
by Andrea.econhwy6
Employees Worked With
Salesman , Sebastian Olszewski
May 28, 2025
Great customer service experience. The technical issues with my car were fixed timely. The customer waiting facilities were in great condition. The technical issues with my car were fixed timely. The customer waiting facilities were in great condition. More
by SRB
Employees Worked With
Jose
May 27, 2025
Alejandro is great and always helpful. Unfortunately on multiple occasions, the technicians can’t “reproduce” my issue. The brake anti rattle clip is rattling, but tech reports never heari Unfortunately on multiple occasions, the technicians can’t “reproduce” my issue. The brake anti rattle clip is rattling, but tech reports never hearing a rattle. The rattle is very obvious and I had an issue with this before, this is why I know it’s the clips. Guess I have to take it to non dealership now. More
by SANCHEZ31210
Employees Worked With
Alejandro is very responsive and helpful coordinating my service and loaner car; great communication.
