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Advantage BMW Midtown

Houston, TX

4.8
562 Reviews

1305 Gray St

Houston, TX

77002

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Showing 562 reviews

May 02, 2024

The best service ever, Vianey is the best service advisor, I will come back every time. More

by ticotavo1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla, Sebastian Olszewski
May 02, 2024 -

ticotavo1977 responded

The best service ever, Vianey is the best service advisor, I will come back every time.

May 01, 2024

For ten years I have used Advantage to service my car. Have always been pleased with their service More

by Tb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandro
May 03, 2024 -

Advantage BMW Midtown responded

That's fantastic to hear that you've had a great experience with Advantage BMW Midtown over the years! Consistent quality service can make a difference. Thank you for your loyalty!

May 01, 2024

Jesus, Andres and Fernando were all amazing service members. Highly recommend. Service and minor exterior damage were performed on a timely manner and very well. More

by Bellina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
May 03, 2024 -

Advantage BMW Midtown responded

It's great to hear about your positive experience with Jesus, Andres, and Fernando at the dealership! Their service and attention to detail made a positive impression on you. If there's anything else you'd like to share or if you have any other recommendations, feel free to let me know!

May 01, 2024

Andres is an excelllent service consultant. I would highly recommend him. I will again use him. More

by Ab83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Acosta
May 02, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Andres provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 01, 2024

Excellent communication. Super efficient. No surprise fees, trade-in price was as expected. Staff was very friendly. More

by Sherm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
May 02, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

Great customer service very knowledgeable about their products the service representative are always kind to us More

by djbigguy713
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Verainey my service representative
May 02, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

Advantage BMW Mid Town should be your next dealer of choice. I worked with Luis Ventura in pre owned sales alongside pre owned manager Mo. This dealer prices their inventory aggressively which prevented More

by Gosuna1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ventura, Adel, Mohammad Hamadneh
May 03, 2024 -

Advantage BMW Midtown responded

Your experience at Advantage BMW Mid Town was exceptional, especially with Luis, Mo, and Adel. Their competitive pricing and respectful approach to your preferences made the transaction smooth and enjoyable. Thanks for sharing your positive feedback!

April 29, 2024

OUTSTANDING BMW Service! My car required immediate attention due to a flat tire. New to Houston, I was fortuante to find this BMW facility. From the initial call through t More

by Jeannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Suarez Cruz
May 02, 2024 -

Advantage BMW Midtown responded

That's fantastic to hear about your outstanding experience at Advantage BMW Midtown! Jose and the entire team provided top-notch service, making you feel welcome and valued. We're glad to have you as part of our BMW family and look forward to serving you for all your service and future car needs. Safe travels!

April 27, 2024

Excellent, friendly assistance from service representative. I called on short notice, and Alejandro was able to work me in and send me out promptly. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejando Aguirre
Apr 30, 2024 -

Advantage BMW Midtown responded

That's great to hear! We're glad that Alejandro provided you with excellent and friendly assistance, especially on short notice. We're here to ensure your satisfaction and make your experience with us outstanding every time!

April 24, 2024

Great customer service… very knowledgeable technicians. Service advisor was great help even on his day off. More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adalid “Adam” Martinez
Apr 25, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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