
Advantage BMW Midtown
Houston, TX
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10,000 mile maintenance Everyone was professional & courteous. I recommend my advisor Jeff. He is informative & straight forward. My only negative comment would be that I had Everyone was professional & courteous. I recommend my advisor Jeff. He is informative & straight forward. My only negative comment would be that I had reserved a loaner car & there was not one available. They did however Uber me to work & also offered to Uber me back to the dealership once it was ready. More
No Problems I love the customer service at this dealership. My service rep Jerry was awesome. My car was done the same day and I really appreciate the loaner vehi I love the customer service at this dealership. My service rep Jerry was awesome. My car was done the same day and I really appreciate the loaner vehicle. More
The service and my service advisor were awesome I have had my car serviced at this dealership for over 10yrs and they are always seeking way to make your service experience better. Out of 3 deal I have had my car serviced at this dealership for over 10yrs and they are always seeking way to make your service experience better. Out of 3 dealerships in within my neighborhood that I have tried, Advantage BMW is well above them and the service advisors are top notch guys.! Kudos to my service advisor. More
Best Place to Purchase a New Car Advantage BMW Midtown is the best car dealership in Houston, TX. They are very dedicated to their customers and they take the time to work out the bes Advantage BMW Midtown is the best car dealership in Houston, TX. They are very dedicated to their customers and they take the time to work out the best possible deal for their customers!!! More
Exceptional customer service by Kamil Masood Kamil is very knowledgeable about cars and easy to work with. Provided exceptional service. Definitely worth extra 20miles to get service at your dele Kamil is very knowledgeable about cars and easy to work with. Provided exceptional service. Definitely worth extra 20miles to get service at your delearship. Thanks Kamil! More
Excellent service department. The service department is excellent. They are on point as far as phone calls and service. Jerry, my manager....was GREAT!!!! Very intelligent and p The service department is excellent. They are on point as far as phone calls and service. Jerry, my manager....was GREAT!!!! Very intelligent and personable. More
Service Clinic This weekend was a little busy I did wait 3 hours but I would have to say well worth the time. I received a complete inspection on my car while enjoyi This weekend was a little busy I did wait 3 hours but I would have to say well worth the time. I received a complete inspection on my car while enjoying catered food, good company, and a fun raffle. I only wish I had won. This was my first service clinic and it won’t be my last. My friend has a Benz she was envious of the event. Stephen Almond was very knowledgeable and courteous. More
Very helpful. No issues. First time getting service at this dealership. Got loaner set up and everything was handled effectively. No surprises. All covered by free maintenance First time getting service at this dealership. Got loaner set up and everything was handled effectively. No surprises. All covered by free maintenance program. Fixed an irritating vibration buzz on dashboard. More
Service Advisor Mayra Excellent service at Midtown BMW dealer, Specially my service consultant Maura, was very understanding caring, helpful and always kept me updated with Excellent service at Midtown BMW dealer, Specially my service consultant Maura, was very understanding caring, helpful and always kept me updated with my vehicle status. More
High quality service. No problems. Good review of my service needs. I just needed an oil change but the service rep discussed all the necessary mx requirements based on my No problems. Good review of my service needs. I just needed an oil change but the service rep discussed all the necessary mx requirements based on my mileage with no pressure to get the done. He was very though and courteous. More