Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Advantage BMW Midtown
Houston, TX
949 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 949 reviews
October 10, 2017
Tire Sensor Issue Light wouldn't turn off. Brought it in they fixed it in less than an hour. Great service. Anthony is a fast super helpful service advisor as well. Light wouldn't turn off. Brought it in they fixed it in less than an hour. Great service. Anthony is a fast super helpful service advisor as well. More
by Jmakris
Employees Worked With
Anthony
October 10, 2017
Wonderful service ! My experience at BMW was great ! Mayra kept me well informed of my vehicle status and was very patient with me !! Definitely taking my car to get serv My experience at BMW was great ! Mayra kept me well informed of my vehicle status and was very patient with me !! Definitely taking my car to get serviced here again. Thanks again Mayra and everyone at BMW! More
by Ivonne272211
Employees Worked With
Mayra
October 10, 2017
Service and Oil change The employees was very helpful and patient with my requests and needs. I look forward to working with them again. I was very pleased with the great cu The employees was very helpful and patient with my requests and needs. I look forward to working with them again. I was very pleased with the great customer service thanks again More
by KayChris
Employees Worked With
John Garza
October 10, 2017
Service Quick service. Got in and out in one day and got a shuttle ride to and from work. Will continue to service at this center. Quick service. Got in and out in one day and got a shuttle ride to and from work. Will continue to service at this center. More
by Vy712
Employees Worked With
Luis Ventura
October 10, 2017
ALIGNMENT EXCELLENT CUSTOMER SERVICE MAYRA was very nice and kept me informed of the status of my vehicle. MAYRA MADE SURE MY CAR WAS CHECKED..ORA EXCELLENT CUSTOMER SERVICE MAYRA was very nice and kept me informed of the status of my vehicle. MAYRA MADE SURE MY CAR WAS CHECKED..ORA More
by Jesus2018
Employees Worked With
MAYRA Herebia
October 10, 2017
Uber and Notifications additions are great! I’ve been going to Advantage for about 7 years due to its location and have received spotty customer service. This past visit changed my impression, t I’ve been going to Advantage for about 7 years due to its location and have received spotty customer service. This past visit changed my impression, though. Mayra was great and with Uber and their new notification system, the experience was far better. More
by HoustonCarGuy
Employees Worked With
Mayra
October 09, 2017
Mayra is great I was In and out very quickly they called an Uner that came to pick me up. I was notified when my car was finally ready. I was In and out very quickly they called an Uner that came to pick me up. I was notified when my car was finally ready. More
by Kostas
Employees Worked With
Mayra
October 08, 2017
Worlds best salesman at Bmw midtown John is the very best sales man that I have. Seen in a long time he is very knowledgeable extremely patient and very loyal to his customers and happy John is the very best sales man that I have. Seen in a long time he is very knowledgeable extremely patient and very loyal to his customers and happy to make his customers happy always willing to help never complains I am very fortunate to have had him for my salesman . The service department technicians are not as eager to help or problem solve they make you feel like you are a problem some of them and you get treated differently than most other people like you are somehow less important because of race and the loaner department also has its ratio of favorites of who gets loaners and who doesn't and when some people have to wait others have privilege s even the new Hispanic manager was rude to me And I was switched from Robert to a technician that never gets anything. Done and seems to blow me and my concerns for my car every time and I pay good money for my x5 but john my sales man was perfect absolutely the best that there is as far as I am concerned More
by Dd
Employees Worked With
Rover was ok but not the new guy that they switched me to when Robert was on vacation
October 06, 2017
The people were very nice When my BMW was returned to me, there was a good amount of oil and thick grease on my rear leather seat!! I am still cleaning the residual black tarr When my BMW was returned to me, there was a good amount of oil and thick grease on my rear leather seat!! I am still cleaning the residual black tarry stuff. It is a good thing no one sat there!! My seats are black! Very aggravating! I would not have expected this from BMW or any dealership. More
by Debra;12345
Employees Worked With
Harry
October 05, 2017
Friendly and fast service The team at Advantage was friendly and efficient. They listened to my needs and concerns. The process was seamless from drop-off to pick-up. I would h The team at Advantage was friendly and efficient. They listened to my needs and concerns. The process was seamless from drop-off to pick-up. I would highly recommend the professional and courteous staff at Advantage BMW and will definitely use Joseph as my service advisor again. More
by AMeggs
Employees Worked With
Joesph
