
Advantage BMW Midtown
Houston, TX
Filter Reviews by Keyword
By Type
Showing 949 reviews
Routine service Brought my car in for routine service and was told it would take 2 hours. It was right around that time when the car was complete. Anthony G came and Brought my car in for routine service and was told it would take 2 hours. It was right around that time when the car was complete. Anthony G came and found me and introduced himself and kept me updated throughout my entire stay. Overall, very happy with my visit. More
Service Joe was great and explained all recommended services. The services recommended were overpriced but he was extremely nice. Took my vehicle somewhere el Joe was great and explained all recommended services. The services recommended were overpriced but he was extremely nice. Took my vehicle somewhere else because of cost. More
Jorge the salesman is the best!!!! I've bought several BMWs in the past 10 years but no salesman compares to Jorge! He did an awesome job in getting me the car I wanted and all!!! I've bought several BMWs in the past 10 years but no salesman compares to Jorge! He did an awesome job in getting me the car I wanted and all!!! More
New car buying experience During the sales process I was not told that new cars no longer had the 4 yr 50,000 mile covered warranty and didn't learn about that until I was fina During the sales process I was not told that new cars no longer had the 4 yr 50,000 mile covered warranty and didn't learn about that until I was finalizing paperwork with finance. I was a bit pissed as that has long been the BMW advantage in my mind. I upgraded and it cost me money. This may affect my future car buying decision. I should have informed up front about this. Not happy More
Tremendous service Friendly and professional services, this is who you want to service your BMW. Check engine light came on while driving, didn't have an appointment. To Friendly and professional services, this is who you want to service your BMW. Check engine light came on while driving, didn't have an appointment. Took care of it as soon as I drove in the service department. A very pleased customer, V.Doucet More
Great service and experience I had originally a scheduled appointment on a Friday but due to the hurricane Harvey some things came up that I had to make a quick run into the serv I had originally a scheduled appointment on a Friday but due to the hurricane Harvey some things came up that I had to make a quick run into the service department was particularly nice on this occasion was I met a service representative name Anthony who took care of my car and my issues and was very friendly and prompt on his responses . Based on this latest experience I'd recommend coming back to the service department any day and definitely would recommend asking for Anthony More
Service Overall service and experience was great. My service adviser was awesome in communicating throughout the whole process. My car was ready as promised. Overall service and experience was great. My service adviser was awesome in communicating throughout the whole process. My car was ready as promised. Great job Advantage! Thanks! More
EXcellent Boris helped me find the car I was looking for. He and Rob also took their time in showing me all of the features of the car. I would recomend them t Boris helped me find the car I was looking for. He and Rob also took their time in showing me all of the features of the car. I would recomend them to anyone looking to purchase a BMW. More
Exemplary service level The attention to detail provided ensured all my requirements were met with a friendly, well balanced service. I recommend them highly to anyone wantin The attention to detail provided ensured all my requirements were met with a friendly, well balanced service. I recommend them highly to anyone wanting a BMW. I got a great deal and am very happy with the after sales service levels too. The salesman I dealt with was a former US Marine and his integrity and professionalism was evident. More
Many years working with this dealer and very pleased. I have always had great service with this dealer and highly recommend. They are always very caring and efficient. Joe Aguirre isn't service advisor an I have always had great service with this dealer and highly recommend. They are always very caring and efficient. Joe Aguirre isn't service advisor and does an outstanding job. More