Advantage Chevrolet of Hodgkins

Extremely disappointing experience – vehicle in service more than I’ve had it I normally don’t write reviews, but after my experience with Advantage Chevrolet, I feel obligated to warn other buyers to d more than I’ve had it I normally don’t write reviews, but after my experience with Advantage Chevrolet, I feel obligated to warn other buyers to do their research before purchasing a vehicle here. Just because a dealership has the Chevrolet name on the building does not automatically mean the dealership operates with the level of professionalism or accountability you might expect from a GM brand location. Within 36 days of purchasing my truck, the vehicle had already spent over 30 days back at the dealership for repairs. During that short time, there were three separate repair attempts for the same issues. Each time, I was told the vehicle was repaired and ready for pickup. However, when I arrived to pick up my truck, the situation was incredibly frustrating because the vehicle was dead or still not properly fixed. Imagine being told your vehicle is ready, arranging your schedule to pick it up, and then finding out the issue is still unresolved. After three repair attempts and over a month of the vehicle sitting at the dealership, the experience became extremely discouraging. Another concern is the CarBravo warranty that is heavily pushed during the sales process. It is presented as a Chevrolet-backed warranty covering both GM and non-GM vehicles. Based on my experience so far, I would strongly advise buyers to carefully evaluate whether this warranty actually provides the support they expect. The biggest issue I encountered throughout this process was communication and accountability. Trying to reach someone in management or customer support is extremely difficult. Calls frequently get transferred, messages go to voicemail, and follow-ups often never happen. Instead of having someone take ownership of the situation after multiple failed repair attempts, it felt like being passed from person to person without real resolution. When a vehicle you just purchased spends more time at the dealership than in your driveway during the first month, that should trigger immediate attention from management. Unfortunately, that level of customer care was not my experience here. Buying a vehicle should be an exciting and positive experience. Instead, this turned into a situation where my truck spent over 30 days in the service department within the first 36 days of ownership. I strongly encourage anyone considering buying from Advantage Chevrolet to do their homework, ask detailed questions about warranties and service support, and consider multiple dealerships before making a decision. Based on my experience, I cannot recommend this dealership. More

Really helpful, told me everything I needed to know about the truck and gave me financial advice the truck and gave me financial advice More

Den the man saved me some money and I’m happy about that. Very easy to talk to. Very easy to talk to. More

The best deal ships I ever been to . ..Shawn Bell is the best he make sure you leave out with a car ..Shawn Bell is the best he make sure you leave out with a car More

I drove 4 hours to look at a car here, but didn't expect the wonderful and warm welcome that my wife and I got when we arrived. These people know their stuff , and treat you very well in every aspect of the the wonderful and warm welcome that my wife and I got when we arrived. These people know their stuff , and treat you very well in every aspect of the car buying process. Andrew our salesman was all about getting us what we needed, and Dennis the Finance guy made the process very simple and enjoyable. I would definitely return to buy another car if the need arises. I don't expect to have to buy another car in the near future, because I got a quality vehicle at a fair price. I definitely recommend this dealership. I felt very secure in doing business with them. More

Great dealership! Our seller was very helpful and he really went out of his way to get us a good deal. Dennis from finance was also extremely helpful and very friendly Our seller was very helpful and he really went out of his way to get us a good deal. Dennis from finance was also extremely helpful and very friendly. I am glad I made business with them! More

Every time I get my car serviced they wash the car. This past visit the car was not washed with no explanation. This past visit the car was not washed with no explanation. More

The appointment took longer than expected but the service was good. Can't beat the price though. was good. Can't beat the price though. More

They had the used car we liked in stock and we made the trip to take a look. The milage listed online did not match on the car when we got there. It had been there for several months. Negotiations started trip to take a look. The milage listed online did not match on the car when we got there. It had been there for several months. Negotiations started kind of slow but worked out in the end. Overall better experience than most dealers More

I bought a car almost a year ago here recommended my cousin. Baby Shawn was great! Honest, to the point and great service overall. I Would recommend this dealership for anyone looking for a car. Then th cousin. Baby Shawn was great! Honest, to the point and great service overall. I Would recommend this dealership for anyone looking for a car. Then the car note was OUT OF THIS WORLD AMAZING! And a low down payment! Congrats cousin and thank you Shawn! More