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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,151 Reviews

2,151 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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May 23, 2025

Gary was fantastic; We had an estimate of $4000. 00 at first, but he did not give up. He troubleshooted differently and found the problem More

by office110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Calisti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! I'm thrilled to hear that Gary was able to go above and beyond to troubleshoot and find the issue. At Advantage Chevrolet of Hodgkins, we pride ourselves on our dedication to customer service and problem-solving. We appreciate your business and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 23, 2025

They did a review of my brakes for me and showed me the video they took, i liked their service More

by ann.barry11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm glad to hear that you appreciated our brake service and the video we provided at Advantage Chevrolet of Hodgkins. Our goal is to provide nothing short of a 5-star experience for all our customers. Please get in touch with us at your earliest convenience so we can learn more about your visit and see what we can do to earn your 5-star rating. Thank you! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 21, 2025

As always Patryk was extremely helpful in ensuring I have a great experience. I highly recommend Advantage Chevrolet at Hodgkins. More

by thebluesmeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! We're thrilled to hear that Patryk provided you with exceptional service. At Advantage Chevrolet of Hodgkins, we strive to ensure every experience is a positive one. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 21, 2025

Very polite and explained everything in detail and made sure I understood. Amazing staff! Love it! More

by joanne.bossany86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

I was charged for ten quarts of oil, my car capacity is eight quarts. I spoke with Emily and she informed me that my next oil change would be at no charge. Emily handled it well. More

by robert3814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate you bringing this to our attention and are glad to hear that Emily was able to assist you effectively. We strive for transparency and satisfaction at Advantage Chevrolet of Hodgkins, and your experience is important to us. If you have any further concerns or questions, please feel free to reach out. We look forward to serving you in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 16, 2025

Carolina was very knowledgeable of the service I needed/requested and extremely helpful super easy to work with. More

by JST1MRE1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're thrilled to hear that Carolina provided you with knowledgeable and helpful service. At Advantage Chevrolet of Hodgkins, we always aim to make your experience as easy and pleasant as possible. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 15, 2025

Every thing is done first class. Jeff greater me with a smile and kept me informed. He is the best. More

by g.meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We truly appreciate your kind words about Jeff and his first-class service at Advantage Chevrolet of Hodgkins. We are glad to hear that you felt well-informed and welcomed during your experience. We hope to see you again soon! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

May 15, 2025

Service were bad damage my vehicle then said it was my fault and did not update my recall for the vehicle also did not do what I asked then tried to charge me 200.00 for nothing I went to jack phalen they More

by b.mason.cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Hurtado
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 14, 2025

Great service I had questions about my car and he was able to answer them all More

by Luperodriguezq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback, Lupe! We're glad to hear that you received great service and that all your questions about your car were answered. At Advantage Chevrolet of Hodgkins, we strive to provide excellent customer care. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 12, 2025

I have confidence in the work done in the Service Dept. When you drive away, you know it is done. Also Carolina and Owen both do well in communicating any concerns or needs that are spotted. Thanks! More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We appreciate your confidence in our Service Department at Advantage Chevrolet of Hodgkins. It's great to hear that Carolina and Owen provided clear communication regarding your vehicle's needs. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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