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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,153 Reviews

2,153 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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May 14, 2025

Great service I had questions about my car and he was able to answer them all More

by Luperodriguezq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback, Lupe! We're glad to hear that you received great service and that all your questions about your car were answered. At Advantage Chevrolet of Hodgkins, we strive to provide excellent customer care. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 12, 2025

I have confidence in the work done in the Service Dept. When you drive away, you know it is done. Also Carolina and Owen both do well in communicating any concerns or needs that are spotted. Thanks! More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We appreciate your confidence in our Service Department at Advantage Chevrolet of Hodgkins. It's great to hear that Carolina and Owen provided clear communication regarding your vehicle's needs. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2025

Personable, knowledgeable and answered all my questions. Would ask for her again on my next visit More

by MFSANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team personable and knowledgeable. It’s great to know that all your questions were answered. We look forward to seeing you next time at Advantage Chevrolet of Hodgkins, and we’ll be here to assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2025

We always bring our cars here. They have the best service and all the staff are very friendly & polite. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! We truly appreciate your loyalty to Advantage Chevrolet of Hodgkins and are delighted to hear that you consistently receive the best service from our friendly team. We look forward to serving you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2025

Awesome people and they work great with you and did everything they said they would More

by sal042885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Advantage Chevrolet of Hodgkins. Our team strives to provide excellent service, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 10, 2025

I had a disappointing experience with There was a clear lack of communication throughout the process, and I was given inaccurate information regarding service issue with repairs attempted to follow up mul More

by LATOSCASTANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. At Advantage Chevrolet of Hodgkins, we strive for clear communication and a smooth service experience, and it’s concerning to hear that follow-up and information around your repair process did not meet expectations. Your comments will be shared with the team for review, and I encourage you to reach out to me directly if you’d like to discuss your experience in more detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 06, 2025

Outstanding customer service Owen greeted me well help me with my services needed I will recommend him to help with anyone else More

by cottonmikal35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that Owen provided you with outstanding customer service and assisted you with your needs. Your recommendation means a lot to us at Advantage Chevrolet of Hodgkins. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 05, 2025

Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by gml1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pricsila Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Calisti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your positive review! We truly appreciate your enthusiasm and support for Advantage Chevrolet of Hodgkins. We look forward to seeing you again soon! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

May 04, 2025

Mechanics take to long to check my car and never send me a video on my car More

by ARAMBULA.ANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand your concerns regarding the time taken for service and the video updates. At Advantage Chevrolet of Hodgkins, we strive to keep our customers informed and ensure timely service. Your experience is important to us, and I encourage you to reach out directly so we can discuss this further and ensure a more positive experience in the future. We appreciate your input and look forward to improving your next visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 03, 2025

We have been coming here for yrs. We love the service and staff are outstanding and very friendly. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you've been enjoying our service at Advantage Chevrolet of Hodgkins for years. Our team works hard to provide outstanding and friendly service, and it's wonderful to know that it shows. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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