Had several recalls on my 2013 Platinum Fusion , had been avoiding Advantage due to several poor experiences before but gave in to avoid driving to Fort Pierce. Huge mistake , they did the recalls , left screws lose from the plastic guard they removed, in discovering this I also noticed the felt guard had been torn. ( everyone reading this knows where this is going ) I took back to Advantage they said I ran over something. I said really? I did not see any impact marks forward or behind the puncture? They said well you hit something . A bit confused I said the car sits 8' off the road, how would I run over something missing the front trim shroud, then have it jump up and puncture a hole, and set immediately down and leave no marks after? Then I look at the pictures that Ruben sent me and it would appear as the lift that they pick the cars up with was the same shape as the puncture ( I know it couldn't be right) well just ask Ruben, it was not there fault, offered to " discount the repair" , my reply " I would rather put a GUN in my mouth than let Advantage ever touch my car again . Not the first poor experience, however , I can tell you it will certainly be the last !!!! This is my 7th new ford, wont be my last , but Advantage will never see another DIME of my money.
I Recommend This Dealer:
Service manage ??? Never called, and Ruben
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