Advantage Toyota Valley Stream

Great experience from the moment we walked in the door. Shana Harrison is knowledgeable, helpful and sincere. She described our vehicle with all the bells and whistles in a concise understandable manner. Shana Harrison is knowledgeable, helpful and sincere. She described our vehicle with all the bells and whistles in a concise understandable manner. We told her the amount we wanted for our trade-in and she was able to secure that and the financing that allowed us to buy our vehicle. I have bought many cars over the years and have never had such a delightful experience! There was no pressure. Everything was straight forward. When we picked up our vehicle Shana went over everything with us and even helped us set up our contacts on the blue tooth. We also ordered roof rails and needed them before our "road trip" with our new vehicle. Shana told us that she would try to get them to us as soon as possible. We had them in four days -- well in advance of our road trip. Our overall experience was excellent. There should be more salespersons like Shana! She is excellent. On another note. We first went to Millenium Toyota and had a horrible experience. "Jose" was not very helpful. We had made an appointment with him because the vehicle we wanted had come in and we were to test ride it. He was late to our appointment (about 45 minutes). While waiting for him we noticed that our vehicle was outside the dealership. When Jose finally showed up the vehicle that we wanted to test ride was no longer there. It took Jose another 10 minutes or so to tell us that it would be another 10 minutes because the vehicle had to be "dug" out of the garage. Waiting for about hour we decided to leave. The only reason we tried Advantage Toyota was because we trust the Toyota name. Any one interested in a Toytoa should go to Advantage and please ask for Shana Harrison! More

My name is Cassie Reed, I recently bought a car from Frank Hussain. He was very helpful and easy going when it came to purchasing my first car. Everything was great, I loved the dealership. Het met all Frank Hussain. He was very helpful and easy going when it came to purchasing my first car. Everything was great, I loved the dealership. Het met all my needs and was very knowledgeable and honest and made it very easy for me. He is hands down the best person to help you, I'm so thankful that he was the one who assisted me. More

_Gangapersaud Beharry______________________________ _Gangapersaud Beharry______________________________ 118- Cedarhurst avenue, Cedarhurst NY, 11516. (917) 562- 4605. Email-b.roger@yahoo.com _Gangapersaud Beharry______________________________ 118- Cedarhurst avenue, Cedarhurst NY, 11516. (917) 562- 4605. Email-b.roger@yahoo.com Advantage Toyota 400 West Sunrise Highway, Valley Stream, NY 11581. Mr. Nick Yaniro. Toni Baselio. On December 20th, 2012 We purchase a 2005 Lexus ES 330 from advantage Toyota and were very please to have Mr. Nick Yaniro and Toni Baselio as our sales and finance agent. I was particularly impressed with their Patience, friendliness, honesty and professionalism. With a tight budget, buying a car could be a very hard and overwhelming decision, but thanks to both of their help it was made very easy for us. It would be pointless to elucidate on each of their role, howevever, suffice to say we were completely satisfied. I have return a couple of times with questions and without hesitation they were ready to help. I am looking forward to do business with Advantage Toyota in the future and sure will recommend to friends and family. Sincerely Gangapersaud Beharry More

Thanks for an easy service visit. I came in to have new moldings put on my GREAT new Camry, and it was done in good time, and with a most helpful service person. This followed an excellent salesperson, w moldings put on my GREAT new Camry, and it was done in good time, and with a most helpful service person. This followed an excellent salesperson, who was most knowledgeable and helpful. That was Lenny Jones--therefore, all my experiences with you have been what I hoped for. Joan Scherk More

My visit to Advantage Toyota was on Saturday 02/09/2013 for a 5K Mile Maintenance which was the following day after the Snow Storm Blizzard of 2013. The staff on site were friendly, informative, fast to s for a 5K Mile Maintenance which was the following day after the Snow Storm Blizzard of 2013. The staff on site were friendly, informative, fast to service my automobile and get me on my way. Overall rating , Great. More

I had an a servive visit schedules for my 2011 Venza on Saturday February 2 @ 11:40am. I got to the dealer right on time and had to wait for an attendant in the servce bay for almost 10 minutes. Once the c Saturday February 2 @ 11:40am. I got to the dealer right on time and had to wait for an attendant in the servce bay for almost 10 minutes. Once the car was taken, I was told to wait in the service area and a customer service rep would call shortly. I wound up waiting another 30 minutes just to sit with some rep for what amounts to an oil change. Once went went through the spiel, I told the rep that I was going to go to Green Acres to kill time and let me know when the car was ready. We were hanging out for about an hour and a half when my significant other suggested we go back to the dealership. Lo and behold the car was ready...I wound up wasting 2.5 hours of my life for what amounts to an oil change. It would have been nice if someone called. Do not think I will return anytime soon. More

From the time of my arrival, to the time i sat down to talk to Jemell was minimal. He knew I was there for my 15,000 mile check up. I told him about my tire sensor light that was on. the problem was resol talk to Jemell was minimal. He knew I was there for my 15,000 mile check up. I told him about my tire sensor light that was on. the problem was resolved,as a nail was found in my front right tire. Great job to all involved!!! More

i TOOK THE CAR FOR THE FIRST SERVICE VISIT (5000 MILES), SO IT WAS FIRST TIME VISITING THE SERVICE CENTER. FIRST THE SIGNS TOOK ME TO THE WRONG SIDE OF THE BUILDING UNTIL A NICE GENTLEMAN TOLD ME WHERE TO G SO IT WAS FIRST TIME VISITING THE SERVICE CENTER. FIRST THE SIGNS TOOK ME TO THE WRONG SIDE OF THE BUILDING UNTIL A NICE GENTLEMAN TOLD ME WHERE TO GO. AND HOW ARE YOU SUPPOSED TO KNOW WHERE TO DRIVE AS THERE ARE NO SIGNS OR INSTRUCTIONS WHAT TO DO. SAME THING WALKING INTO THE OFFICE. EVERYONE IS EITHER EATING, READING PAPERS, TAKING ON THE PHONE. I WAS STANDING THERE LIKE A DUMMY FOR SEVERAL MINUTES UNTIL SOMEONE "WOKE" UP AND TOLD ME TO TAKE A SEAT AT HIS DESK.AFTER THAT EVERYTHING WENT SMOOTHLY, THE SERVICE TOOK OVER 1 HOUR (SATURDAY 2/2/13 AT 9AM). CAR WAS EVEN CLEANED WHEN WE GOT IT BACK! PS. THERE WAS ONE GUY IN THE OFFICE, WHO JUST WALKED AROUND WITHOUT DOING ANYTHING, WHAT IS HIS FUNCTION IN YOUR ORGANIZATION? A SHORT (WHITE)GUY WITH A KNIT CAP ON HIS HEAD, BLACK JACKET AND JEANS. More

I entered the dealership very nervous. I expected a very nerve racking experience. My experiencewas anything but! Shana Harrison was by far the easiest sale person I have ever dealt with. I was absolutely d nerve racking experience. My experiencewas anything but! Shana Harrison was by far the easiest sale person I have ever dealt with. I was absolutely delighted when I drove my 2010 camry hybrid off the lot. Thank you Shana Harrison More

The service rep was very courteous and friendly. She informed me that I could get a free inspection which I had been unaware of before. The only problem I have is with their promised shuttle service. informed me that I could get a free inspection which I had been unaware of before. The only problem I have is with their promised shuttle service. While I live only 10 minutes away, I was unable to get the shuttle after waiting over an hour. I then inquired again how much longer it would be to get the ride but was told at that point that my car would be done in 1 hour more. Therefore I waited an additional hour - total wait 2 hours (which was estimated when I booked my appointment) since I realized that I might have to wait again at home for the shuttle service to bring me back. It seems that this service is very spotty at best. Maybe 1/2 the time I use this dealer it is available in a reasonable time frame. They should have some extra vehicles to offer better service to the customers. More