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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,620 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,620 reviews

March 22, 2025

Lied to me about the price of battery installation and lied anout tbe warranty on the battery which basically made my decision to have them install the battery. Typical dealer xx More

by THESPY661122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ocasio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

We are sorry to hear about this. Please reach out to us at (516) 837-1700 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

March 22, 2025

Stacy is knowledgeable and very helpful. She was very resposive to telephone calls and texts throughout the process of locating and delivering our new Crown Signia XLE. Advantage's showroom More

by JOHN.TRIOLO90
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ulloa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with us. It's wonderful to hear that Stacy was able to assist you effectively and that you appreciated her responsiveness. We're also glad to know that our showroom and waiting area met your expectations. Your feedback is greatly valued and motivates us to continue providing excellent service.

March 22, 2025

When I went to pickup my vehicle I found service representative gave me wrong key. I was so surprised and feel so unsafe for my vehicle. You should careful about key handling. More

by ramonpress
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

Thank you for bringing this to our attention. We apologize for the mix-up with your vehicle key and understand your concerns. Your experience is important to us, and we are committed to ensuring the safety and satisfaction of all our customers.

March 21, 2025

Excellent Service at the Sales Dept. This is my third time to buy a car at Advantage Toyota Valley Stream. More

by KONATEPHARMACY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Femi Osewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kesha Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Bamba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sealys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lakeem Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mfon Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanver Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for choosing us once again. We're happy to hear that you've consistently had a positive experience with our sales department. Your continued trust and support mean a lot to us, and we're delighted to have you as a valued member of our community.

March 21, 2025

Courteous staff all around. I worked with Jermaine and he is a class act. There was some hold up with the delivery of the car and Jermaine did his best to make it happen even th More

by CHRISDOWDELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine West
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

We're happy to hear that you found our staff courteous, and that Jermaine provided you with exceptional service. We apologize for the delay with your car's delivery and appreciate your patience during the process. Your feedback is important to us, and we're grateful for your understanding.

March 21, 2025

William & the service tech who solved my problem were both great. Thanks so much to both of you More

by hollis526
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! We're glad to hear that William and our service technician were able to assist you effectively. Your feedback is greatly appreciated, and we're delighted to have been of service to you.

March 21, 2025

Very unprofessional waited almost 3 hours and car keys were nowhere to be found to start maintenance More

by m.lombana1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

We are sorry to hear about this and sorry to disappoint a customer. Please reach out to us at (516) 837-1700 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

March 20, 2025

Usually picking up a new car that will not start the following morning is cause for concern, The Salesman (Michael Sealys) assured me that the issue will be resolved by their Service Department. The Ser More

by mulbrk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sealys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ulloa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience with us. We’re delighted to hear that Michael and Andy provided you with the professionalism and support you needed. It's great to know that you felt well taken care of during the process. Your satisfaction is important to us, and we're pleased that you were happy with the service provided.

March 20, 2025

General manager very accommodating and helpful . He is currently working on a small issue for me More

by alicealioop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Finkelstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanver Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with our general manager. We're glad to hear that you found the assistance helpful and accommodating. Your satisfaction is important to us, and we appreciate your feedback.

March 19, 2025

Well run with good inventory of card and a knowledgible sales staff and a financial staff that got me a better loan rate than my bank offered More

by michael.weiden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iman she was excellent
Mar 21, 2025 -

Advantage Toyota Valley Stream responded

Thank you, Michael. We're happy to hear that you found our inventory to your satisfaction and appreciated the expertise of our sales and finance teams. It's wonderful to know we could assist you in securing a favorable loan rate. We look forward to serving you again in the future.

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