
Adventure Subaru
Fayetteville, AR
Filter Reviews by Keyword
By Type
405 Reviews of Adventure Subaru
The experience of buying my car from Adventure can only be described as: seemless, simple, enjoyable… who says that about car sales?! The customer service is phenomenal… at all levels of the process be described as: seemless, simple, enjoyable… who says that about car sales?! The customer service is phenomenal… at all levels of the process More
Took in our 2022 Outback Limited XT in for a recall for oil pan seepage. They had a new 2024 Outback Limited XT loaner for us. They called 2 business days later in the afternoon. Told them I had dialysis t oil pan seepage. They had a new 2024 Outback Limited XT loaner for us. They called 2 business days later in the afternoon. Told them I had dialysis the next morning till 11:00am. They said they could bring ours back and pick up theirs between 12:00 and 1:00. That was great, As I don’t always feel good after dialysis. Baileigh was our Advisor. Thank you for accommodating me. Greatly appreciated. More
The best! Kenny listened and showed me exactly what I wanted! Easy and fun experience! I had just left another dealership after being told they had nothing to Kenny listened and showed me exactly what I wanted! Easy and fun experience! I had just left another dealership after being told they had nothing to show me and I should wait for my husband to make such a big purchase. So very thankful to find Kenny who listened to me, helped me with every detail, and we purchased our SUV that day. More
What I really enjoy about this dealership is how communicative they are. Since I bought the car they've always let me know when services are due. I live 35 minutes from the dealership and loaner car communicative they are. Since I bought the car they've always let me know when services are due. I live 35 minutes from the dealership and loaner cars are available but that will sometimes push the appointments out farther so I like that they have a lot of chairs, with plugs and wifi set up for those that need to log on and do work. I also liked that when we went in to look at a car in the future for our child, the salesman made sure our previous salesman was no longer working for the dealership before taking us as his client. Only because he didn't want to take a sale from someone. The techs are spot on, friendly and usually try and help about costs. they don't offer just any services and when my window was stuck and they couldn't see the car until the following week they oiled up the parts to give it a temporary fix until it was properly fixed. Will probably be buying another Subaru within the next year. More
The sales people were very courteous and kept us well informed during the waiting period between ordering a vehicle and its delivery. Once we drove off the lot, they have kept in touch by asking how it w informed during the waiting period between ordering a vehicle and its delivery. Once we drove off the lot, they have kept in touch by asking how it was performing and answered all our questions.We've only driven it 1,000 miles so far, but the service dept has a lot to live up to. More
We’ve now bought four Subarus from this dealership, three of them from Dee Gardner. My husband likes to trade often, and I’ve always hated the process, feeling we have to watch every detail to keep from bei of them from Dee Gardner. My husband likes to trade often, and I’ve always hated the process, feeling we have to watch every detail to keep from being taken advantage of. Adventure Subaru has been a totally different experience, laid back and trustworthy. They’ve followed through on everything they promised and have been very respectful of their customer’ needs. More
What a great experience. From the first time I called till I drove off the lot with a new vehicle I have zero complaints and all positive comments. From the first time I called till I drove off the lot with a new vehicle I have zero complaints and all positive comments. More
My wife and I recently purchased a new 2023 Ascent from Adventure Subaru. The process was easy and without stress. Our product specialist Kenny was great to work with. At no point did we feel pressured Adventure Subaru. The process was easy and without stress. Our product specialist Kenny was great to work with. At no point did we feel pressured or that we were being "played." It's too bad that not all car dealerships conduct their business in the same honest and straightforward way. I don't normally write reviews, but what others say about Adventure Subaru is true. They truly focus on serving the customer and the community. I would recommend them to anyone looking to buy their next car. More