Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The truck I was sold had hail damage on the roof that was not disclosed. The dealer also claimed to have completed an oil change that was on the carfax however truck is now saying service oil, either it wasn not disclosed. The dealer also claimed to have completed an oil change that was on the carfax however truck is now saying service oil, either it wasn't reset or it wasn't done. They also increased the price of the vehicle and it wasn't caught during the signing because they were having computer issues and the finance guy was rushing us though to complete the transaction, they didn't even provide a full tank of fuel. More
Great sales team and sales process. there were no hidden fees and everything.they said they would do they did. there were no hidden fees and everything.they said they would do they did. More
Excellent salesman was Shane Basilone who worked hard to make sure that I got the vehicle I was looking for. Not so much the F & I guy that asked me repeatedly to purchase an extended warranty which I decli make sure that I got the vehicle I was looking for. Not so much the F & I guy that asked me repeatedly to purchase an extended warranty which I declined repeatedly. After spending almost two hours with him I finally left with my paperwork which I did not examine until the next day. When I did I saw that he had included a $2,700 warranty on the finance contract anyway. I called Shane immediately and he asked me to come to the dealership. When I did he arranged for the contract to be voided and a new one without the extended warranty to be redrawn. Disappointing that I received no apology from the F & I guy or from management who I know was aware of the situation. It was left to Shane to clear up the mess and make amends which he did admirably. So I guess to sum up I saw the best and the worst at Airpark Chrysler Jeep Dodge. More
Malcom does a great job helping us with our truck service. He is who we like to deal with. He is professional abs friendly. However, your automated scheduling system is terrible and your prices are t service. He is who we like to deal with. He is professional abs friendly. However, your automated scheduling system is terrible and your prices are too high. More
Steve was a good salesman. I knew so wanted a Dodge truck but not sure what truck to look at. He helped me focus on a a couple vehicles in the lot and found one. My first i I knew so wanted a Dodge truck but not sure what truck to look at. He helped me focus on a a couple vehicles in the lot and found one. My first impression of Steve is he is pretty mature 20 something year old. I would call him an asset to your company and hope he keeps working hard at work. Happy with the vehicle. Thank you More



