Airport Ford

no pressure saleman, zach huber. very knowable and explain everything to perfection. nice selection of escapes very knowable and explain everything to perfection. nice selection of escapes More

Always get the best service. Your car pickup and return are fantastic. Employees are very friendly and knowledgeable. Your car pickup and return are fantastic. Employees are very friendly and knowledgeable. More

Always a great experience. Good service department and sales staff. Keeps us up and running. Good service department and sales staff. Keeps us up and running. More

This is the second SUV I've bought from Jim Grefer. Jim found me exactly what I was looking for without a big sales pitch, just honest answers to my questions. It was quick and easy. Love my new car! T Jim found me exactly what I was looking for without a big sales pitch, just honest answers to my questions. It was quick and easy. Love my new car! Thanks Jim! More

After a quick initial response, I never heard back. Purchased new vehicle from Paul Miller Ford in Lexington. Purchased new vehicle from Paul Miller Ford in Lexington. More

If I could leave zero stars I would. Took my 2020 Fusion in for the known cracked flex plate issue on January 18th. The first time they called me the gentleman tried to sell me on puttin Took my 2020 Fusion in for the known cracked flex plate issue on January 18th. The first time they called me the gentleman tried to sell me on putting a new transmission in it at a cost to me of over $6000. When I told him that I knew it was just a cracked flex plate and it was a known issue with them he said well we always advise everyone to change the trans so it there are issues later. They give no communication, we called on several occasions and the person we talked to would say it hadn’t even been looked at then the manager would say well we are just waiting to get it in the shop. They had all the necessary parts to complete the repair just kept saying they couldn’t get it in. Why make appointments if you can’t service the cars. Fast forward to when I went to pick it up 35 days later, I went in to get it I stood at the counter for 5 minutes in front of someone only for him to say go to him if you need help very rudely. This place has horrible customer service if you need you car quickly or need a car stay away. They wouldn’t even listen to ford when they asked them to put in for a rental. Terrible experience!!! More

The only dealership that would deal with me. Did not have to battle over pricing. Loyal ford buyer.4000.00 off asking price right away Did not have to battle over pricing. Loyal ford buyer.4000.00 off asking price right away More

Great experience, no hassle, good people, would buy from them again. Thanks airport Ford and Jeff them again. Thanks airport Ford and Jeff More

My experience at Airport Ford service has always been outstanding. I highly recommend them. They are honest, knowledgeable, professional. Thanks for being there. outstanding. I highly recommend them. They are honest, knowledgeable, professional. Thanks for being there. More

Helpful scheduling. Good follow-up from service department. Estimate was on track. Car running well now. Thank you! Good follow-up from service department. Estimate was on track. Car running well now. Thank you! More