
Airport Ford
Florence, KY
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Joe was the best. Found exactly what we were looking fo. Our purchase was quick and Joe was a great salesperson very friendly very helpful. Our purchase was very quick and seamless.would recommend airport fo Our purchase was quick and Joe was a great salesperson very friendly very helpful. Our purchase was very quick and seamless.would recommend airport for to friends. More
Great Sales Experience! Really appreciate the sincerity and knowledge of the sales team. They did not play games or use pressure techniques to force the sale. I’d describe t Really appreciate the sincerity and knowledge of the sales team. They did not play games or use pressure techniques to force the sale. I’d describe their team as consummate professionals who take a long term view of the relationship with their customer. More
Not so great credit I have not so great credit and blew the motor on my car that I still owed on. They were able to get me in a new car for only a little more a month tha I have not so great credit and blew the motor on my car that I still owed on. They were able to get me in a new car for only a little more a month than I was paying. Super happy with the service here More
Seamless! Our salesman, Joe, was wonderful! Friendly, knowledgeable and a pleasure to work with. Airport Ford is by far the best dealership in the area! Definit Our salesman, Joe, was wonderful! Friendly, knowledgeable and a pleasure to work with. Airport Ford is by far the best dealership in the area! Definitely recommend to friends! More
Time will tell they say, I've been buying cars here for 25 y Never thought about it till now, but I've been buying cars here for 25 years. I've shopped all other local dealerships of all the different brands. Wh Never thought about it till now, but I've been buying cars here for 25 years. I've shopped all other local dealerships of all the different brands. When I was in the military, I even visited a few other states looking for the right car. I ended up at Airport Ford. My Grandfather introduced to the dealership where he had also purchased vehicles in the past, and I still always seem to come back to this family run business over and over again. The salesman are very polite and not pushy. The financial manager works with you to find a deal that will work for you and your family. Joe Ghany and Jeff White are the kind of people that make the car buying experience a joy, and not a burden. More
Just purchased new car and the people were fantastic. Best Best experience ever had with my new car purchase. Go to Airport ford for your next car or truck purchase you will be very satisfied with sales people Best experience ever had with my new car purchase. Go to Airport ford for your next car or truck purchase you will be very satisfied with sales people. More
hard working staff I needed a pick-up truck with special options and did not have time to order one. Two members of the team searched and found one for me that was 200 m I needed a pick-up truck with special options and did not have time to order one. Two members of the team searched and found one for me that was 200 miles away.Finding the right truck took several hours, and the truck was ready for me in 48 hours. We have purchased several trucks from Airport Ford and have had a great experience every time. More
New tires Service advisor Mario was awesome and got my tires on fast at a great price!! I always get prompt quality service (HIGHLY RECOMMEND AIRPORT SERVICE)!! Service advisor Mario was awesome and got my tires on fast at a great price!! I always get prompt quality service (HIGHLY RECOMMEND AIRPORT SERVICE)!!! More
disappointed in customer service. Acted bothered . Act bothered when I go in or call. Make me feel like they could care less if I use their service. Last time it took 3 days to get a tire repaired b . Act bothered when I go in or call. Make me feel like they could care less if I use their service. Last time it took 3 days to get a tire repaired because they said not enough staff. Today called about a short and slipping transmission. Said a week out, ask if can get any sooner. Said NO, which I understand, but no friendliness in tone and again made me feel like a bother and don't have time for me, Looking for another mechanic for the future. More
Awful Customer Service Scheduled an appointment online through their webpage. Service Mgr called the following day and left a msg confirming the appointment. I called the Se Scheduled an appointment online through their webpage. Service Mgr called the following day and left a msg confirming the appointment. I called the Service Mgr back to let them know the van is a fleet vehicle and I would be dropping the keys the night (Thu) before the appointment. I called the Service Dept on the following Monday to let them know I was coming up to pickup my work vehicle. The Service attendant said they didn't do anything with the van because they didn't know what needed to be done?!!! All the requested repairs were listed on the appointment webpage and were reconfirmed by the Service Mgr. Very unprofessionally run service dept! More